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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.6
898 Reviews
Call Service Center (954) 960-6544

898 Reviews of Lou Bachrodt Chevrolet - Service Center

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February 10, 2022

My service advisor Brandon took care of my C5 vette as if it were his own and provided outstanding customer service. This is where I bring my Tahoe for service as well and only thumbs up. More

by ALL3RJG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Schoppert
Report | Print
Feb 10, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very fortunate to have him on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 10, 2022

This is The best dealership ever! good service, employees friendly and attentive! Super recommend this place! More

by DAYANARODRIGUES_PSI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Dayana, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 10, 2022

The service advisor was nice and professional. However, the timing for the entire transaction was horrible. What is the purpose of obtaining an appointment if your time is going to be completely ignored. I More

by jurodme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Frank Benvenuto
Report | Print
Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

February 10, 2022

Mr. Brandon has been a great service advisor with my car problem, excellent communication and treatment of the staff. More

by Marcelo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon
Report | Print
Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Marcelo, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Brandon, we are very happy he is on our team!! We appreciate you and your business and thank you ve ry much for taking the time out of your day to review us on DealerRater!

February 10, 2022

service was okay the only thing that was not good was the delay on the appointment More

by luciconnection
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had a good experience with our team!! Sorry about the delay, we WILL work on that!!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 10, 2022

No atienden el teléfono, tuve que ir en persona a sacar la cita, el servicio es muy lento y malo More

by GUILLERMOUGALDE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
No se no esta en la lista.
Report | Print
Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Lamentamos mucho que nuestro personal no haya contestado el teléfono a tiempo. ¡Apreciamos su negocio!

February 10, 2022

2 hrs for an oil change.. Did not correctly fasten an air hose which disabled vehicle once left service . Had to be Towed back to service center to be corrected.. Only an apology. Nothing for any of my time More

by ippolito.hilton
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Chris Potter
Report | Print
Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

February 10, 2022

When I arrived for my appointment, I was told, shop is backed up at less 2hrs. I was there on my lunch break. There was not courtesy vehicle to take me back. I waited over 2-1/2 hrs, then walked out side More

by BIGD80
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Sam Mercado
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, We regret to hear that you had this experience with us, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. When you have an opportunity and you want to, please reach out to me so I can try to restore your confidence in our business. Thank you again for taking the time to reach out to us. I am here Monday thru Friday 7:00 a.m. till 3:00 p.m. Judy Perry Customer Care 954-247-5245 jperry@loubachrodt.com

February 09, 2022

Friendly and Fast. Will be a repeat customer. Will tell others what a great experience I had. More

by lisaryan66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Benavoneto?
Report | Print
Feb 09, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Lisa, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Frank, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

February 09, 2022

I really enjoy the service I receive at Lou Bacheodt and especially from my service advisor Chris. More

by NICOLESHAYHOLMES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Feb 10, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Nicole, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

Feb 11, 2022 -

Lou Bachrodt Chevrolet Coconut Creek responded

Nicole, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater!

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