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Lou Bachrodt Chevrolet - Service Center

Coconut Creek, FL

3.7
900 Reviews
Call Service Center (954) 960-6544

900 Reviews of Lou Bachrodt Chevrolet - Service Center

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October 09, 2021

Good work. Great service from Chris. Appreciated honesty on what was needed for my camaro More

by GEOHHER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Oct 11, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team and think he is the best too! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 09, 2021

Service guy was very helpful and was clear about the issue and how to resolve. More

by Mb123
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Oct 11, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Sales - Coconut Creek and we are happy you had such a good experience with Chris, we are very happy he is on our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 07, 2021

Service was fine but the price of a new key was too much much. Ty More

by janet123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 08, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Janet, Thank you for your review on DealerRater! Yes, those key fabs are very pricey. We appreciate you and your business!

October 07, 2021

Service is wonderful, I went to fix my car I did not know the problem, they diagnostic it and they fixed the problem. Nice job… More

by FELISME45
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Hirsch
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 08, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe!

October 07, 2021

Brought 2 Chevys in for oil change service,and advisor Brought 2 Chevys in for oil change service, and advisor Chris P is excellent. My only small issue i have is a simple one, regarding the techs. Almos More

by Egar61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Oct 08, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our Chris went so well! We are very fortunate to have him on our team! Sorry about the air pressure problem! I will mention this to Chris and the techs. Thank you for letting us know!!! We truly appreciate you bringing in two truck for service and for sharing your thoughts with us and DealerRater.

Oct 08, 2021 -

Egar61 responded

Hello, Yes, I do want to reiterate that Chris went above and beyond, and I wasn’t going to bring this small thing up, but like I said it’s a minor annoyance. EG

October 06, 2021

Yesterday was my first time there, but what saw was very impressive. Will return there again More

by bernardbutler1103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember person’s name
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Oct 06, 2021 -

bernardbutler1103 responded

Review Eli’s correct

Oct 07, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Bernard, Thank you very much for your kind words. We are here when you need us!!!

October 05, 2021

Chris Potter is very attentive to detail and wonderful to deal with. Highly recommend as an adviser. More

by REMEALEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Potter
Report | Print
Oct 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with Chris went so well! We are very fortunate and excited to have him on our team!!!!!! We truly appreciate your business and for sharing your thoughts with us and DealerRater! Be safe out there!!

October 05, 2021

Appointment was made and vehicle was serviced as requested using the prepaid vehicle maintenance plan. However, it looks like the rates are going up. More

by sbures
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Hello, Your satisfaction is important to us, so we want to sincerely thank you for choosing Lou Bachrodt Chevrolet Service Center - Coconut Creek and we are happy you had such a good experience with our team!! We appreciate you and your business and thank you very much for taking the time out of your day to review us on DealerRater! Please stay safe! Sorry about the pricing increase! We do appreciate you and your business!!

October 05, 2021

Took very long. My car needed a part that was ordered 2 months ago and nobody ever contacted me. When I got to my oil change apt I had to ask them about the part. Still not done, another part has been orde More

by LUCIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
David Hirsch
3.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Lucia, I am so sorry it took so long to not get your part. It seems everything is running low or totally out of stock! You should not have had to ask about your part again!! I will follow up as well. Lucia, you and your business are very important to us and we apologize for all the inconvenience this has caused you!

October 02, 2021

Amazing professionalism an amazing team of guys. Repairs were done quickly had my car back in a few days. More

by Pete
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gonsalves
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 05, 2021 -

Lou Bachrodt Chevrolet Coconut Creek responded

Pete, Thank you for taking the time to tell us about your experience at Lou Bachrodt Chevrolet! We strive to provide an exceptional experience for all of our customers. I am happy to hear your visit with our team went so well! We are very fortunate and excited to have each and every one of them!! We truly appreciate your business and for sharing your thoughts with us and DealerRater

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