Lou Bachrodt Chevrolet - Service Center

Had an issue that was not repaired correctly at a different dealer. Went in and spoke with Ed Mendez. He took the time to listen and understand my concerns. I left my car that morning and it was read different dealer. Went in and spoke with Ed Mendez. He took the time to listen and understand my concerns. I left my car that morning and it was ready by the end of the day. The issue was corrected and could not be happier. I will drive the extra miles to return to this dealer and deal with Ed directly for any future repairs. More

I always get excellent service from the dealership, whether it is leasing a care or bringing it in for service. They are always very accommodating. whether it is leasing a care or bringing it in for service. They are always very accommodating. More

Excellent experience every time i go there!Staff is Excellent experience every time i go there! Staff is courtesy, quotes are almost to the dollar. Work is superb My car comes out cleaner then it wen Excellent experience every time i go there! Staff is courtesy, quotes are almost to the dollar. Work is superb My car comes out cleaner then it went in More

In Coconut Creek, this is The worst service department ever! They NEVER call you back. They can’t fix anything right the first time. Don’t bother making an appointment because even a simple oil change ever! They NEVER call you back. They can’t fix anything right the first time. Don’t bother making an appointment because even a simple oil change takes 2 hours. I’ll never buy another car from them. More

The Lou Bachrodt service dept has been extremely professionai , very quick and with no hassles on taking care of my 2020 Camaro LT1 warranty work thank you professionai , very quick and with no hassles on taking care of my 2020 Camaro LT1 warranty work thank you More

Fast and efficient while making my appointment. Very sweet. Everytime I call the service department is helpful always. They are very caring too and good. sweet. Everytime I call the service department is helpful always. They are very caring too and good. More

These service people are liars and thieves they quote you one price then up charge you stay away from them at all cost tay away you one price then up charge you stay away from them at all cost tay away More

Very disappointed in the service department, not much customer service to speak of. Everyone seems to be scrambled and no one really knows what's going on. The final answer from customer service was "I d customer service to speak of. Everyone seems to be scrambled and no one really knows what's going on. The final answer from customer service was "I don't know" More

Scheduling and appointment Called and spoke with my Sales guy Brian and he helped me get everything set up for my Appointment was very Helpful from start to finish. Called and spoke with my Sales guy Brian and he helped me get everything set up for my Appointment was very Helpful from start to finish. More

Brand new Equinox broke down after 2 months ! The sales staff was great. Car buying experience was great. Did not expect the new car to break down after two months. Has been in Service for three The sales staff was great. Car buying experience was great. Did not expect the new car to break down after two months. Has been in Service for three weeks they tell me they cannot find out what is wrong with it and why it broke down said I needed a new catalytic converter replace that then my engine light came on had to take it back they don’t know why they replaced a fuse or some exhaust thing, left again to days later service engine light came back on again had to take it back in. Then they did not have a loaner to give me. No one answers your phone calls for service manager Sean never called you back had to contact corporate office ,still not resolved . The service tech said the new diesel equinox has “bugs” that need to be worked out and they did not know how or what was wrong to fix my brand new car!Inquired about Lemon Law and was told immediately did not qualify. After 3 visits to service dept, the lemon is still there and we are making payments on a car I can’t drive! More