Lou Bachrodt Chevrolet Mazda Pompano Beach
Pompano Beach, FL
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This dealership is the best. Their costumer service was amazing and we have gone in a few times until my car’s problem was fixed. I’ve been to many places to try to fix my car an Their costumer service was amazing and we have gone in a few times until my car’s problem was fixed. I’ve been to many places to try to fix my car and they haven’t been able to fix it. The man that helped me was Wayne Abrahams and he was great! More
Just bought a truck here and everyone was super friendly and helpful. Ann-Marie was my sales person and she was great. The sales manager, Emil, and finance manager, Sami, we're super helpful and straightfor and helpful. Ann-Marie was my sales person and she was great. The sales manager, Emil, and finance manager, Sami, we're super helpful and straightforward. Would recommend them. More
I have never been treated so poorly at a dealership in my life. Both the sales manager and finance manager were more concerned about leaving at 5 o’clock on the dot than making a deal on a vehicle that I dro life. Both the sales manager and finance manager were more concerned about leaving at 5 o’clock on the dot than making a deal on a vehicle that I drove over 3 hours to come see. I set an appointment 5 days in advanced. When I arrived, I overheard the sales manager complaining and saying that I would be the last one he helps today (in frustration) as he angrily walked the showroom. Would not recommend. More
Great customer service in the Service department! Stacy, my Service advisor kept me informed and found a way to have my repair done faster. Greatly appreciated! Stacy, my Service advisor kept me informed and found a way to have my repair done faster. Greatly appreciated! More
Terrible experience. Car was terribly beat up. Price was not listed honestly. Dealerships on East Coast have given themselves a terrible reputation. Car was terribly beat up. Price was not listed honestly. Dealerships on East Coast have given themselves a terrible reputation. More
Absolutely the worst! Called 2x to make sure a car was there and available. Told 2x it was. Made and appt for that day, and guess what-NO CAR! Sales took my boys aroun Called 2x to make sure a car was there and available. Told 2x it was. Made and appt for that day, and guess what-NO CAR! Sales took my boys around in a golf cart looking everywhere- they were told sales people hide the cars in back, hide keys, and disconnect batteries so they cant be moved. Later that night, I received a text saying sorry you missed your appt, would you like to come back! In addition, my boys said the used cars they saw were while driving around were dirty and looked like a bunch of rental cars. I'll be glad to go somewhere else. More
I viewed the website and found what seemed to be a great deal on a truck. I drove almost 2 hrs to the dealership. Saleswoman approached me and I identified the truck and she got the keys and let me test dri deal on a truck. I drove almost 2 hrs to the dealership. Saleswoman approached me and I identified the truck and she got the keys and let me test drive by myself. She was pleasant and not pushy. I like the truck, but pointed out that it had not been detailed at all prior to being out on the lot. It was obvious they didn’t care what the consumer thought. They figured it would sell itself. The sliding window latch was broken also. Overall I found it to be a great deal. I got inside and I’ve never had anyone give me the buyers order as quickly as it was presented to me. Usually it’s conversation and discussion back-n-forth. Not like that here at all. She presented the numbers which started out $5k more than the price listed on the internet. Then, there was an additional $2k if you didn’t have a trade-in. I’ve never heard if anything so ridiculous in my entire vehicle shopping experiences. All of a sudden the price of the truck came to $32k. What? $7k more?!? You didn’t even present a CLEAN truck or replace the broken latch on the sliding window, but you’re going to try and convince me it’s worth $32k? Y’all need a urinalysis, because you’re smoking something!!! She then tried to be somewhat aggressive with her tone by informing me the retail value of the truck if I took it down the road and got it appraised. Hahaha! You might get a sucker later, but I was t one today with your sneaky practices to deceive your potential customer. Needle to say that I’ll NEVER return to this dealership in the future. Not trustworthy and deceiving. I’m sure they’ll respond with a company rehearsed rebuttal, but there’s no need. Use the time wisely and go detail your truck. More