Lou Fusz Buick GMC

AI Helped Me Find 400 Cars—But Only One Caleb So, you know you need a (new-to-you) car. You've got a budget that says “practical” and a few must-haves like “starts when you turn the key.” A couple of nic know you need a (new-to-you) car. You've got a budget that says “practical” and a few must-haves like “starts when you turn the key.” A couple of nice-to-haves sneak in too—because heated seats feel like a warm hug in February. You plug it all into an AI tool, and boom: 400+ vehicles appear within 50 miles. Suddenly, your search becomes less “wow!” and more “why?” After a month of virtual shopping, I began meeting used car salespeople IRL. Turns out, unlike the AI, humans have personalities. Some are genuinely helpful; others treat you like a commission check with legs. By the time I reached Lou Fusz Buick, I had collected more business cards than decisions and was still driving my maybe-I-can-make-it-one-more-week car. Then came Caleb Rowden. In under an hour, we met, he listened, we negotiated, and—hold onto your seatbelt—a deal was struck. No pressure tactics, no mysterious “let me check with my manager” routines. Just a straightforward conversation that felt less like a transaction and more like teamwork. Even after the sale, when I had questions, Caleb was on it—like the kind of friend who actually answers your text instead of liking it and disappearing. If you're looking for a car and want to skip the quota-chasers, start with Caleb. He’s got character, integrity, and shockingly, isn’t allergic to honesty. Yes, I’m aware I just said that about a car salesman. And no, I haven't lost my grip on reality. More

I was scammed here. I bought a used Ford Taurus from this dealership on June 4th. After just 12 hours it started making a weird grinding noise. I took it back to the dea I bought a used Ford Taurus from this dealership on June 4th. After just 12 hours it started making a weird grinding noise. I took it back to the dealership and they said they would do a free diagnostic check up for me, cool. I leave the car with them for a full day almost 2. They tell me it needs a water pump and it will be $2600. I bought the part and replaced it myself (took me 4 days with basic tools). Only to realize the water pump was brand new was literally just replaced and here I am with the engine all apart replacing it again! This dealership scammed me.. luckily not for $2600, but still $767 worth of parts and time. After replacing the "brand new" water pump and guides and tensioner, I put it all back together just for it to still be grinding. All that work for nothing! The car drives exactly the same! More

Ms. Flowers got us in a new vehicle for less than we expected and gave us a great quote for our trade in. She made us feel welcome and helped us find a good option that fit our budget. expected and gave us a great quote for our trade in. She made us feel welcome and helped us find a good option that fit our budget. More

Be cautious buying a used vehicle here. I bought a 2020 truck with less than 50 thousand miles on it, less than 90 days ago. Brake service lights have been on since purchase. Had diagnosed I bought a 2020 truck with less than 50 thousand miles on it, less than 90 days ago. Brake service lights have been on since purchase. Had diagnosed with service department. Repair cost was over 3000 dollars. After repairs, light was still on, diagnosed again, this time was told it needed another 840 dollars in repairs. None of which was covered by the 6k 6 month warranty. Recommended having a different shop inspect any vehicle bought from here. More

Had the service center make "needed" repairs, costing thousands. None of which was covered under the dealer warranty. Picked up vehicle after "completion" same issue still persists. thousands. None of which was covered under the dealer warranty. Picked up vehicle after "completion" same issue still persists. More

Bought a certificate used truck less than 90 days ago, service lights are now on and the dealer is refusing any repairs. Both brake assemblies need replaced, making this an unsafe vehicle. service lights are now on and the dealer is refusing any repairs. Both brake assemblies need replaced, making this an unsafe vehicle. More

Dave Christianer did a fantastic job. We didn't know a lot about the Canyon , but heard very good things and we loved the way it looked. In about 3 hours we made the deal and drove our We didn't know a lot about the Canyon , but heard very good things and we loved the way it looked. In about 3 hours we made the deal and drove our new truck home. We love our new Canyon. Dave made the process very simple with no pressure at all. He was upfront about the pricing and patiently answered all the questions we had-even if I had him clarify several times. Overall a great experience at Lou Fusz GMC. If you need a vehicle and want someone to shoot straight with you, ask for Dave. He'll help you out. More