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Lou Fusz Buick GMC

St. Louis, MO

4.4
787 Reviews
The Lou Fusz Automotive Network has been treating the St. Louis and surrounding areas with Respect for 70 years! We are Home of the Fusz Family Promise, Best Price Guarantee and a 10 Year 200,000 Mile Limited Powertrain Warranty on new vehicles!!
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10950 Page Ave

St. Louis, MO

63132

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Showing 787 reviews

February 20, 2024

David Christianer was very professional. We set an appointment to meet with him and he was ready for us when we arrived. We talked before the meeting on what type of cars we were interested More

by jimandjanicekey
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Randazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Christianer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mr. Powers
Feb 21, 2024 -

Lou Fusz Buick GMC responded

We are very happy to hear that our sales staff was able to get you in a new Buick Envision! We hope you enjoy it!

February 04, 2024

Experience was just ok. Gus was our salesman, did kinda just the bare minimum and was quick to try to cut us off once we started talking. Did not show us anything about the More

by Jtrain2213
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Gus Loftis
1.0
This rating includes all reviews, with more weight given to recent reviews.
January 09, 2024

Gus was excellent to deal with. I sent an email to Fusz about a specific vehicle at 7:30am and Gus responsed from home! Called me when he arrived to office at 9am. Demo was deliver More

by Happy Camper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bruce -
Jan 10, 2024 -

Lou Fusz Buick GMC responded

We're thrilled to hear about your experience with Gus! We hope you enjoy your new vehicle and we're excited to see you again in the future!

January 08, 2024

Working with this dealership was a nice change from the norm. Caleb was super friendly and personable, not like the typical salesman. Everything was nice and simple. He had the car ready to test drive when More

by campbellforrest41
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caleb Rowden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2024 -

Lou Fusz Buick GMC responded

We appreciate your kind words and we hope that you enjoy your Volvo! We hope to see you again soon!

December 23, 2023

Lou Fusz is like family to us. Everyone: Joey (service) to Gus Loftis (sales), the finance team and Kristii (aftercare) rock! We continue to come back time and time again because t More

by DazzlingDee64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kristii
Dec 27, 2023 -

Lou Fusz Buick GMC responded

We're delighted that you had such a wonderful time with us! Thank you very much for sharing your nice words. We appreciate your support and can't wait to see you again in the future!

December 05, 2023

In the past, I dreaded buying a new car in anticipation of high pressure sales tactics and a lengthy process. Ms. Flowers is the best sales manager I have ever worked with. She is warm, honest, and compass More

by Marci
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deaun Flowers
Dec 08, 2023 -

Lou Fusz Buick GMC responded

Thank you! We appreciate you as our customer, and we would be happy to work with you again!

November 16, 2023

Gus was very helpful from the phone call that my husband made to having the car ready for us when we arrived. We drove 2-1/2 hours to get the car & were appreciative of everything being in order when we ar More

by Malinda
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Gus Loftis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2023 -

Lou Fusz Buick GMC responded

We are delighted you had such a great experience with us! Thank you so much for sharing your kind words. We value your business and look forward to seeing you in the future!

November 10, 2023

David made the whole process very easy. I traded a car and purchased a new vehicle. Highly recommend purchasing a vehicle from Lou Fusz always great service! More

by lolagus2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Christianer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2023 -

lolagus2 responded

Thank you for the great service

November 08, 2023

Thank you so much Ms. Deaun Flowers, for helping me find a truck!!! You helped me find exactly what I needed, and so much more!! My kids and I are so happy, I couldn't hav More

by ssnofke87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Deaun Flowers
Nov 09, 2023 -

Lou Fusz Buick GMC responded

We are delighted to learn about the excellent experience you had at our store. Our dedicated staff consistently strives to ensure customer satisfaction. We eagerly anticipate the opportunity to serve you once more!

November 05, 2023

Poor had my truck in 8 times still not working correctly they drill holes where they shouldn’t and use silicone on exhausts bandaid parts to get your car out More

by Mojeremiah337
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Glen, Nathan Voorhees
Nov 06, 2023 -

Lou Fusz Buick GMC responded

Thank you for bringing this issue to our attention. We will be passing your message along to our management team. We are always working to give our customers the best experience possible, and we hope to resolve this issue and see you in our store again.

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