Lou Fusz Buick GMC - Service Center

Thank you Riley. It was great working with you. You did a great job. I really appreciate everything. It was great working with you. You did a great job. I really appreciate everything. More

Poor had my truck in 8 times still not working correctly they drill holes where they shouldn’t and use silicone on exhausts bandaid parts to get your car out they drill holes where they shouldn’t and use silicone on exhausts bandaid parts to get your car out More

While I had a good buying experience, my service after the sale has been terrible. They say they pride themselves on service after the sale, but I have yet to see that. I purchased a new vehicle last mo the sale has been terrible. They say they pride themselves on service after the sale, but I have yet to see that. I purchased a new vehicle last month and have been trying to get a few paint issues fixed and I have been given multiple people to call and other dealerships to call. I am still yet to receive a call back from the voicemails I have left and from the people that were supposedly going to call me back. I have probable spoken to more than 5 people and still no resolutions, no caring, no urgency, no willingness to help. More

Amy Tysdal in the service department was more than helpful spent over 30 minutes on phone with my warranty company for my windshield trying to figure out how they could get a product applied to my win helpful spent over 30 minutes on phone with my warranty company for my windshield trying to figure out how they could get a product applied to my windshield because my selling dealer could not get me in in the time allotted. Not only did she figure out that they could do it they had it done in under 20 minutes thanks to her I did not lose my warranty that covers my windshield for repairs or replacements for the next 5 years, I unfortunately did not buy this car from Lou fusz but definitely will go back to them in the future! Thanks Amy! More

I brought my Yukon Denali in for a possible new battery subsequent to an electrical test of the battery and system. Jason Walters was my service advisor. He was cordial and most helpful. Jason was attenti subsequent to an electrical test of the battery and system. Jason Walters was my service advisor. He was cordial and most helpful. Jason was attentive to my needs and provided excellent service. First, I forgot my mailer, which had a free installation of battery if purchased. Jason allowed a 10% discount as a solution. He also alerted me to the get-one-free promotion for tires if I purchase a set of four. The time in and out was longer than I anticipated, but overall the service provided was excellent! More

My service advisor had my vehicle serviced quickly. He got my vehicle in on time had was serviced in a short period of time. He was excellent got my vehicle in on time had was serviced in a short period of time. He was excellent More

Everyone was courteous and prompt. The dealership was clean and welcoming. Service was performed promptly as I waited clean and welcoming. Service was performed promptly as I waited More

Just bought my 2nd new car from Gus Loftis on 11/20/21 and LOVE IT and it was yet another great experience! I came in to get more air in the tires of my 2019 Buick Encore and somehow ended up driving out and LOVE IT and it was yet another great experience! I came in to get more air in the tires of my 2019 Buick Encore and somehow ended up driving out with my new 2022 Buick Encore GX for a lower monthly payment than I had on the 2019! Everyone on the Lou Fusz Buick team is amazing! Gus deals with people honestly and seeks to find the best, most do-able deals for your budget while ensuring you drive out happy! David, Eric, Felix and Kristy helped round out the customer service excellence! Our family is loyal to Lou Fusz for a reason! Go see Gus and he WILL treat you right! Great experience! More

Appreciated quick response to phone calls and service I received. Service manager: Glen Goepel Will remember this in the future received. Service manager: Glen Goepel Will remember this in the future More