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Lou Fusz Chevrolet

St. Peters, MO

3.6
230 Reviews

5120 North Service Road

St. Peters, MO

63376

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Showing 230 reviews

October 18, 2023

I had a great experience with Daniel Moore. I purchased a Cacti Green Chevy Trax 1RS. Not only was he professional, he was very patient with me and walked me through the buying experience. I ha More

by jcomeaux3108
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Moore
August 15, 2023

Jordan Becerril was my salesman and he was outstanding! He met all my needs and went above and beyond to service me!!!!! More

by Amara Fisher
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jordan Becerril
January 10, 2023

Normally this dealership is my number one choice until recently. I went there just to get information about it possible trade-in and showed little interest in buying something new however the dealer refus More

by Dante54321
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Bryan Fox
September 18, 2022

Chris Eads at Lou Fusz in St Peter's we have now bought 2 vehicles from. He is amazing, down to earth, marine military veteran, family man that absolutely adores his family and will do his very best to make More

by lewisc03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eads
August 04, 2022

DO NOT TRUST SHANE (Sales Manager) or (Alexis Voss) General manager of this store. I purchased a $55,000 vehicle and bought a $3,900 warranty. I expressed to the business manager that I needed a warran More

by Chris B
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Alexis Voss, Shane Roemer
July 06, 2022

WORTH IT. We drove 3 hours to see Chris Eads at Lou Fusz Chevrolet in St. Peters and we would do it 100x over. We are from a small town where the local dealers More

by Cynthia R.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Eads
February 22, 2022

Unethical practices. Pushing people away claiming they can't duplicate issues. All lies. My high pressure fuel pump is leaking they lied about fuel trims. Complete sca More

by dvernon84
Customer Service
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dustin schaeffer, tech 221
Mar 01, 2022 -

Lou Fusz Chevrolet responded

Dan, If you are unsatisfied with your diagnosis we are happy to have a different technician diagnose your vehicle at your convenience. Please contact the General Manager, Alexis Voss, directly to schedule a time that works for you. avoss@fusz.com or 636-970-4130.

Mar 01, 2022 -

dvernon84 responded

I already braught my truck to you and your guys couldnt even verify a very common issue. Why would i bring it back. Ive posted multiple pics of fuel trims, your own paperwork that dustin tried to keep from me showed it was running rich right after the reflash. Then i get lied to about it. Unethical. Take a look at the pics of the fuel trims then read gm's bulletin. Tell me why I or anyone should ever come there. As a dealer your bound to ethical laws which have been violated. Please explain

Mar 01, 2022 -

Lou Fusz Chevrolet responded

We apologize that you feel this way and would like to get to the bottom of this matter. Unfortunately the only way to verify that your vehicle was misdiagnosed is to have a different technician verify your claims.

Mar 01, 2022 -

dvernon84 responded

Come to my shop with your tech and verify it. Or just look at your paperwork and the photos and admit the obvious and why your employees did this.

January 04, 2022

Do not take your Vehicle to this Dealership for any Warranty Work. Unless the actual issue jumps out and slaps them in the Face you will leave with the same issue. 3 times getting our Car checked out a More

by kmunro1131
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Jan 10, 2022 -

Lou Fusz Chevrolet responded

We are sorry to hear this. Thank you for bringing it to our attention, and we will be passing your message along to management.

December 23, 2021

do not buy a car from this dealership do not have your car repaired at this dealership they will grossly over charge you for work that doesn’t need to be done they will rip you off and then if you refuse More

by loufusesucks
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Joe King , Bryan Fox, Dave Mayer, Ed Biermann, Joe Redmond, Joe Troia, Michael Salazar, Aneesa Majid, Jeff Strum, Will Konopelski, Shane Roemer
Dec 27, 2021 -

Lou Fusz Chevrolet responded

Thank you for bringing this to our attention. We will be passing your message along to management.

November 24, 2021

Dan Moore and Shane are awesome and went above and beyond helping me learn the steps to finance a car. These guys are with you and are great at their jobs. Thank you More

by Marionevans.me19
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan moore 5 stars, Shane Roemer
Nov 29, 2021 -

Lou Fusz Chevrolet responded

Thank you for your kind words. We appreciate you choosing our store, and we look forward to seeing you again!

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