Lou Fusz Chevrolet

Awesome! Pain-Free Experience! I was in a pitch, needing to buy a car for my daughter. I worked with Dale and he help me find exactly what I was looking for. Safe, reliable, and no I was in a pitch, needing to buy a car for my daughter. I worked with Dale and he help me find exactly what I was looking for. Safe, reliable, and not too expensive (she's 19). I was in/out with a car in under 45 minutes. Dale was professional, fast, knowledgeable, and advocated for me. Definitely a great experience and one that earned my loyalty. More

Online salesman Jim Alexander bad customer service I contacted this dealership to purchase a new Impala. They are quite away from where I live so I was trying to lay down some rough figures before I wa I contacted this dealership to purchase a new Impala. They are quite away from where I live so I was trying to lay down some rough figures before I wasted my time driving all that way. I wanted to know about how much they would give for my trade and about how much the Impala would cost me after the trade. I gave a very good description of my car, including: year, mileage, what shape it was in and what trim level it had. Jim's answers were short and dismissive. Basacicaly telling me to go online myself to figure out what my car was worth. He offered absolutely no insight at all, acted like he could care less wether I bought the car there or not. After explaining to him how far the drive was he made absolutely no attempt to help get me numbers to make sure that the trip was even worth it. VERY lazy and careless customer service. With this being the person that they represent the company with for a first time impression this is horrable. With this kind of experience right off the bat it makes me wonder how the customer service is after they make the sale and already have your money More

Great Experience Just picked up my new truck that we purchased from our salesman, Shaun Labeau. He was extremely helpful. He went over and above what most salesmen do Just picked up my new truck that we purchased from our salesman, Shaun Labeau. He was extremely helpful. He went over and above what most salesmen do. He was very professional but also someone that was easy to talk to. He explained all about the truck and said if we ever had any questions don't hesitate to call him. We will definitely recommend him to family, friends and co-workers that are interested in dealing with a knowledgeable salesman. More

FANTASTIC This review is for Austin Carmichael. Very personable, knowledgeable, respectful. I definitely would recommend to family and friends. Although youn This review is for Austin Carmichael. Very personable, knowledgeable, respectful. I definitely would recommend to family and friends. Although young and new, you would not know this. Tenure and age does not always matter. With the personality and understanding of people. Austin will continue to be an asset to Lou Fuze Chevrolet. EVERY CUSTOMER SHOULD FEEL SO LUCKY TO HAVE A SALES PERSON AS GOOD AS AUSTIN! It was our Pleasure to work with Austin and to buy the truck we bought. THANK YOU FOR THIS OPPORTUNITY! More

Great customer service and experience! Hats off to Dale Riley with Lou fusz Chevrolet. Hands down the best salesman we have experienced. Dale went above and beyond for customer satisfaction Hats off to Dale Riley with Lou fusz Chevrolet. Hands down the best salesman we have experienced. Dale went above and beyond for customer satisfaction. He definitely exceeded our expectation and will earn our repeat business in the future! If your in the market for a new or used vehicle, stop by Lou Fusz Chevy and ask for Dale Riley, you will not be disappointed and will leave with a smile! More

Appalling behavior by the general manager My family has bought multiple cars from this dealership over the past 15 years. We have never had an issue except for recently when we brought our car My family has bought multiple cars from this dealership over the past 15 years. We have never had an issue except for recently when we brought our car in for warranty work. Today was by far the worst experience I have ever had, not only with a car dealership, but with any company I have ever worked with. I called to speak with the general manager, Ted Stranz, asking for an explanation as to why we were charged for work we didn't authorize. We brought our car in on a GM recall and found out the car was 3000 miles over the coverage mileage. We were given a pricey estimate and called around and found another dealership who gave us a more reasonable price. Ted the GM spoke with me in a demeaning manor and seemed to have little time or concern with my questions. He told me I wasn't even there and I had no idea what I was talking about before I could even finish my questions. I reminded him that is why I called and I wanted to know who authorized the charges. He went ballistic and told me I was out of line, I didn't have the right to speak with him, and that he didn't have time for this. He continued his rant by telling me I was the problem and to come get my car and my business wasn't wanted or needed. When I arrived 25 minutes later, the girl at the counter pointed to my car that was outside, parked in front of the building AND running, completely unsupervised. Stay far, far away from this boys club. The way I was spoken to was demeaning, degrading and the treatment of my property was disgusting. More

Great Experience Mike Kuhlmann went the extra mile to make sure I was satisfied with my vehicle. I appreciate Mike being a professional and Honest salesman. Thank you Mike Kuhlmann went the extra mile to make sure I was satisfied with my vehicle. I appreciate Mike being a professional and Honest salesman. Thank you to the Lou Fusz Chevrolet team for standing behind your Cars and doing what you Advertise. More

Great experience. The purchase of my new Equinox was really great. Dave Mayer thoroughly explained all I needed to know about the car. I would recommend Dave to anyone The purchase of my new Equinox was really great. Dave Mayer thoroughly explained all I needed to know about the car. I would recommend Dave to anyone looking to buy a car. More

Exceptional Salesman I met Dave Mayer for the first time after several recommendations were made to me about his "no nonsense" approach to selling cars. I discussed with I met Dave Mayer for the first time after several recommendations were made to me about his "no nonsense" approach to selling cars. I discussed with Dave what options I was looking for and my budget. (I had already complied my lists of cars I was interested in and had been to 5 other car dealerships.) He immediately ran off invoices of 3 cars on the lot. I selected the one that fit my criteria and budget. Test drove the car, returned to find Dave ready for any questions. There was no bait and switch, no haggles on price, no running back and forth to the sales manager... Paperwork went smoothly, Dave even set up my Sirrus account and Chevrolet App on my phone. Dave was a professional and he certainly knows his product. We have purchased many Chevrolet cars/trucks over the years and I can't remember a friendlier or more professional salesman. More