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Lou Fusz Chevrolet

St. Peters, MO

3.1
239 Reviews

5120 North Service Road

St. Peters, MO

63376

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Showing 239 reviews

February 21, 2018

Awesome! Pain-Free Experience! I was in a pitch, needing to buy a car for my daughter. I worked with Dale and he help me find exactly what I was looking for. Safe, reliable, and no More

by Mitchell Gentry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Riley
Feb 23, 2018 -

Lou Fusz Chevrolet responded

Thank you for your review, Mitchell. We're glad to have Dale on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lou Fusz Chevrolet

February 21, 2018

Online salesman Jim Alexander bad customer service I contacted this dealership to purchase a new Impala. They are quite away from where I live so I was trying to lay down some rough figures before I wa More

by Michael Munie
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
JIM ALEXANDER
Feb 23, 2018 -

Lou Fusz Chevrolet responded

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Feb 26, 2018 -

Lou Fusz Chevrolet responded

Michael, Thank you for taking the time to express your comments and frustration. We understand that for many people, coming to the dealership isn't always the easiest and/or the most practical way to get the information they are looking for. We will take your experience as a learning opportunity and going forward we will focus on details when communicating with customers. Our management staff has attempted to reach out to you and can be reached directly at 636-470-4147. We would like to take the opportunity to see if there is anything we can do to make this bad experience into a great one!

February 17, 2018

Great Experience Just picked up my new truck that we purchased from our salesman, Shaun Labeau. He was extremely helpful. He went over and above what most salesmen do More

by FJS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shaun Labeau
Feb 19, 2018 -

Lou Fusz Chevrolet responded

Thank you for leaving us this great review. We are very happy to hear that Shaun could be so helpful during your recent visit with us. We appreciate your recommendation as well. We look forward to seeing you back again in the future! Take care. Sincerely, Lou Fusz Chevrolet

February 11, 2018

FANTASTIC This review is for Austin Carmichael. Very personable, knowledgeable, respectful. I definitely would recommend to family and friends. Although youn More

by Kampn62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Carmichael and our finance person
Feb 13, 2018 -

Lou Fusz Chevrolet responded

Thanks for the nice review! We really appreciate this feedback and we'll be certain to share your compliments to Austin and to the rest of the staff. We pride ourselves on offering high quality customer service, and we’re glad we were able to take care of you. It was our pleasure. Sincerely, Lou Fusz Chevrolet

February 02, 2018

Great customer service and experience! Hats off to Dale Riley with Lou fusz Chevrolet. Hands down the best salesman we have experienced. Dale went above and beyond for customer satisfaction More

by Tfile55
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dale Riley
Feb 07, 2018 -

Lou Fusz Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It is great to hear that Dale was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there is anything else we can do for you. Sincerely, Lou Fusz Chevrolet

January 30, 2018

Appalling behavior by the general manager My family has bought multiple cars from this dealership over the past 15 years. We have never had an issue except for recently when we brought our car More

by jlk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ted Stranz
Jan 30, 2018 -

Lou Fusz Chevrolet responded

This customer’s father brought her vehicle into our service department. The vehicle has 150,000 miles on it and unavailable for any warranty work. It was suggested to Lou Fusz Chevrolet we should be able to get this fixed through the factory. Lou Fusz Chevrolet does not participate in fraudulent claims. The customer and Lou Fusz Chevrolet have agreed to no longer do business. This is unfortunate. At no time will Lou Fusz Chevrolet work on a customer’s vehicle without authorization from that individual. Thank you.

January 28, 2018

Great Experience Mike Kuhlmann went the extra mile to make sure I was satisfied with my vehicle. I appreciate Mike being a professional and Honest salesman. Thank you More

by Mrs.Estella
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MIKE KUHLMANN
Feb 07, 2018 -

Lou Fusz Chevrolet responded

At Lou Fusz Chevrolet, our number one goal is customer satisfaction. We train our staff to go the extra mile and give the customer a positive experience. We are very pleased you enjoyed your recent visit and we hope you will continue to use our dealership for your parts and service needs. Thank you for your great review! Sincerely, Lou Fusz Chevrolet

January 28, 2018

Great experience. The purchase of my new Equinox was really great. Dave Mayer thoroughly explained all I needed to know about the car. I would recommend Dave to anyone More

by Earl1321
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Mayer
Feb 07, 2018 -

Lou Fusz Chevrolet responded

Thanks for this marvelous review and congratulations on your purchase! We are so pleased that Dave was able to provide you with such exceptional service. Enjoy your new Equinox! Sincerely, Lou Fusz Chevrolet

January 12, 2018

Exceptional Salesman I met Dave Mayer for the first time after several recommendations were made to me about his "no nonsense" approach to selling cars. I discussed with More

by Lawana Herrington
Friendliness
Recommend Dealer
Yes
Employees Worked With
Dave Mayer
Jan 15, 2018 -

Lou Fusz Chevrolet responded

Thank you for your review, Lawana. We're glad to have Dave on our team and that we could provide you with a positive experience. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Lou Fusz Chevrolet

January 09, 2018

Great experience Carolyn Roderick did a great job finding me the truck I needed and could afford! She was very friendly and knowledgeable. Thank you for all your help More

by Karen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Carolyn Roderick
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