Lou Fusz Chevrolet

I contacted them to find out their options for financing a car with $0 downpayment and almost no credit history, being a qualified international worker. I came to them and explained to them an offer I got f a car with $0 downpayment and almost no credit history, being a qualified international worker. I came to them and explained to them an offer I got from Toyota with $0 down, 12,000mls per year and $219 per month and asked if they could beat that. They simply tried to make me suscpicious labout the Toyota dealer (Seeger) in saying that they checked and did not see Toyota had submitted an approval for me. This was incredible to me since they obviously thought I was faking the offer from Toyota in order to get a better one from them - unbelievable. An American brand just lost another customer!!! More

Had coolant and thermostat replaced on our Chevy, thought it was safe to assume that the technician performed this task sufficantly and let my wife take the car on a road trip to Nashville, Tn. 5 hours of d it was safe to assume that the technician performed this task sufficantly and let my wife take the car on a road trip to Nashville, Tn. 5 hours of driving with no problem, then once on city streets, engine overheated and cracked engine block. Total loss. The chevy dealer in TN was very helpful, Lou Fusz, jr. was not. Jr. decided the problem was not related to the work his shop performed. My wife, in a polite and calm fasion, asked Mr. Fusz how this was not something that might possibly be related to his shops work and he stated, "I am not taking responsibility for this" and then hung up on my wife. Yes, he hung up on her. The OWNER of the Fusz Automotive Group. Unprofessional is an extreme understatement. My wife called Jr. back and appologized as she was on her cell phone and told him the called had been dropped. Jr. quickly corrected her and said "We were not disconnected, I ended the conversation" and hung up again. Let me also point out that Mr. Fusz did not look at our vehicle or even contact the dealer in TN to verify the situation. None of his workers did either. The dealer in TN was willing and anxious to talk with someone from the Fusz group to help us get our chevy repaired and back on the road, but no one called. Sad to think that the very fotune gained by the Fusz empire, through it's customers, is treating the customer in such an unprofessional and immature manner. We will never give another penny to the Fusz empire, and every friend, family memeber, church family, fellow workers and anyone else willing to listen will here of this sad event. I do not appreciate putting my trust in a business and then being treated like a rabid animal when that business failed to perform a duty they were paid for. This will end up costing us around $4500 more for a new engine, not including the cost of having to drive 10 hours rounds trip to rescue my wife and letting our now useless chevy sit in a lot far from home. Have already reported this to the BBB, Better Business Bureau. I recommend anyone else with a similar experience do the same. Sooner or later these complaints will add up and the future customer will know what to expect from this business. More

This place SUCKS! Bought a car in 2008 and everything seemed great. Just a week ago, my intake gasket goes bad and I leak anti-freez everywhere (car is undrivable). Lou Fusz proudly represents their excl seemed great. Just a week ago, my intake gasket goes bad and I leak anti-freez everywhere (car is undrivable). Lou Fusz proudly represents their exclusive "Engines Forever" guarantee where "Your engine is guaranteed for as long as you own the vehicle". WRONG! Lou Fusz happily offered to tow my vehicle to their dealership knowing beforehand (since I had the professionally looked at prior) that the intake gasket was bad. Two hours later....Bill calls me to say "Yes, it is your intake gasket, however, that is NOT covered". WHAT?! Then he proceeds to tell me that I am responsible for paying the diagnostic, the tow bill and, if I choose to have them fix my car, that they will do it for $750.00! Needless to say, I am contacting my attorney and the BBB. I am sure this is something I will be fighting for months and most likely be selling my car just so I can buy another from a different dealership. DO NOT BUY FROM THIS PLACE! YOU WILL REGRET IT! More