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Lou Fusz Chevrolet
St. Peters, MO
243 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 243 reviews
September 15, 2018
Great Ray Walker was our salesman and he was great from the beginning to the end. And the finance manager was also very attentive to our needs. Most definit Ray Walker was our salesman and he was great from the beginning to the end. And the finance manager was also very attentive to our needs. Most definitely will buy another car from these guys. More
by My happy wife
Employees Worked With
Bryan Fox
August 25, 2018
Great customer service One of the best dealerships in town. Joe troia was attentive and able to work with me to get a good deal for my car, others just didn’t seem intereste One of the best dealerships in town. Joe troia was attentive and able to work with me to get a good deal for my car, others just didn’t seem interested in that. Everyone was friendly and helpful I would recommend to anyone in the St. Louis area. More
by Feaginstenten
Employees Worked With
Brian Howdeshell, Joe Troia, John Whitacre
August 08, 2018
Three Hour Fix Takes A Week Took my car (2017 Corvette Stingray) in for a front left tire repair and oil change. Should have been change oil, replace tire and do resets on comput Took my car (2017 Corvette Stingray) in for a front left tire repair and oil change. Should have been change oil, replace tire and do resets on computer. Seems easy enough. Dropped car off on Monday so they would have all day Tuesday. Get a call Tuesday afternoon that they have damaged my wheel beyond repair and that they will have to order a new one out of Detroit. Should be Friday. Friday morning I swing by to see if wheel came in and am told yes, we'll get right on it, should be ready early afternoon. I wait all day and finally call them at 5:45pm to find out why I hadn't heard from them and am told they made a mistake and that the wheel hadn't arrived yet. Hopefully by Monday or Tuesday they say. So I am without my car for the weekend and miss two car shows. Shop managers attitude through most of this process is "Well, you are getting a new wheel and hey, accidents happen." Problem with those answers are; I didn't need a new wheel when I dropped the car off, it was perfectly fine. And then to say accidents happen, I understand that, but I have worked hard to be able to make this purchase and expect to be treated with more respect than has been given. I had to call to get updates, communication was lacking. When car was finally ready for pickup, I arrived and inspected car and new wheel that they had to replace. You would think that a wheel they had to replace do to their error, that they would at least wipe the gunk off of and make sure the wheel is defect free. Not the case, so Bob (one of the service writers) grabbed a microfiber and cleaner and polished the wheel up so I could inspect. Bethany and Bob (both are service writers) have done their best I feel in the situation. But their hands are tied as to customer relations when it goes to service and poor work is performed. Service manager, from what I understand, was more concerned about what it was costing them, than he was about customer relations and the fact they had my car, that I paid for, and they damaged for a week, with no rental car offered or any other compensation. Again to say "hey, your getting a new wheel" doesn't cut it with me. I didn't take it there needing a new wheel. I was also told when I picked car up that the service manager would call me the next day. It is over 24 hours later, and no phone call. I have looked past other hiccups that have happened at this dealership since I purchased my car and made excuses for them. But the service departments lack of communicating in a timely manner and their managements lack of caring, has brought me to write this review. Sales, finance, and parts are five stars. The shop and shop management team is one star at best. More
by 17Corvette
Employees Worked With
Bethany Alexander, Bob Watkins, Kevin Jackson
August 03, 2018
Back Again and Still a Great Team In 1996 I bought a Tahoe for the first time from the Lou Fusz Chevy team and had a great experience. In 2001 I traded my 1996 Tahoe in for a 2002 Sil In 1996 I bought a Tahoe for the first time from the Lou Fusz Chevy team and had a great experience. In 2001 I traded my 1996 Tahoe in for a 2002 Silverado 1500. A lightning strike hit my Silverado while I was driving, the service department totally rebuilt the truck due to the hail damage and wiring melting. I drove the truck for 17 years with no issues. This week I just purchased a 2018 Silverado 1500 from the Lou Fusz team, knowing that they would provided the best professionalism in sales and service. Andy Trautwein provided Truly Exceptional buying experience. No pressure, No problems and answered all questions. If you are looking for a new vehicle, ask for Andy you won't be disappointed. If Andy is not available don't worry I'm sure the rest of the team will take care of you, and the service team is great. More
by BWilson04
Employees Worked With
Andy Trautwein
July 30, 2018
GREAT EXPERIENCE DAVE MAYER IS A VERY GOOD SALESMAN. HE PUT NO PRESSURE ON YOU TO MAKE A DEAL. HE ANSWERES ALL OF YOUR QUESTIONS HONESTLY. WITH MY RECENT PURCHASE OF A DAVE MAYER IS A VERY GOOD SALESMAN. HE PUT NO PRESSURE ON YOU TO MAKE A DEAL. HE ANSWERES ALL OF YOUR QUESTIONS HONESTLY. WITH MY RECENT PURCHASE OF A2018 SILVERADO MAKES THE THIRD TRUCK I PURCHSED FROM DAVE IN 5 YEARS. IF HE'S AROUND IN A COUPLE OF YEARS, I'LL LOOK HIM UP FOR ANOTHER GOOD DEAL. THANKS DAVE, IT WAS MY PLEASURE TO DO BUISNESS WITH YOU. More
by 2018chev
Employees Worked With
Dave Mayer, Jim Malloy
July 22, 2018
New car purchase after accisent I drive one of my parents cars. A week ago I was in an accident that totaled the car “BUMMER”. Joe Redmond and Nathan made my 1st car purchase easy. I drive one of my parents cars. A week ago I was in an accident that totaled the car “BUMMER”. Joe Redmond and Nathan made my 1st car purchase easy. I HIGHLY recommed this dealer More
by Paige
Employees Worked With
Joe Redmond, Kevin Robson, Nathan Voorhees
July 21, 2018
New car Joe Troia made this experience enjoyable. Everything went very smooth. Not always the easiest to buy a new vehicle but this experience was a comfortin Joe Troia made this experience enjoyable. Everything went very smooth. Not always the easiest to buy a new vehicle but this experience was a comforting feeling. More
by Cyndirick
Employees Worked With
Joe Troia
July 09, 2018
Amazing If you are looking to buy a car, new or used this is the place to go! Dave Mayer went above and beyond helping me find a new car! They eased all of my If you are looking to buy a car, new or used this is the place to go! Dave Mayer went above and beyond helping me find a new car! They eased all of my worries and answered all of my questions! This is where i will go anytime i am wanting a new car! Thanks again for all your help Dave!!! More
by alyssa.evans
Employees Worked With
Dave Mayer
June 21, 2018
Great Customer Service The salesman that we had Dale Riley, helped make the car buying experience very easy. He was very helpful and knowledgeable. Also John in finance help The salesman that we had Dale Riley, helped make the car buying experience very easy. He was very helpful and knowledgeable. Also John in finance helped us ever way he could as well. I would recommend Dale and John to anyone that is in the process of buying a car. My wife and I were very thankful to work with them. Thanks More
by Bignick
Employees Worked With
Dale Riley
June 19, 2018
PAINLESS WE HAVE ALWAYS DISLIKED THE "DANCE" OF BUYING A NEW CAR. NEVER KNEW WHETHER OR NOT THE SALESPERSON WAS BEING TRUTHFUL OR HOW LONG THE PRICE NEGOTIATIO WE HAVE ALWAYS DISLIKED THE "DANCE" OF BUYING A NEW CAR. NEVER KNEW WHETHER OR NOT THE SALESPERSON WAS BEING TRUTHFUL OR HOW LONG THE PRICE NEGOTIATIONS WOULD DRAG ON. THANK YOU TO EVERYONE FOR MAKING THIS SO EASY ON US. A SPECIAL THANKS TO DALE RILEY FOR SELLING ME THE RIGHT CAR QUICKLY. HE DIDN'T TRY TO UP SELL OR ANYTHING. HE LISTENED TO OUR NEEDS AND MADE IT ALL SO PAINLESS. CRAIG AND JULIE HONERKAMP More
by juliedude1959
Employees Worked With
DALE RILEY
