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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

April 01, 2021

Great experience with service department - they were polite, fast and efficient. I will return and would not hesitate to recommend them to a friend or neighbor. More

by Steve
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Apr 13, 2021 -

Lou Fusz Ford responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

March 31, 2021

Really nice and professional! Loved the atmosphere and everyone was so awesome especially Lauren. She was patient and very positive about the whole thing we loved her More

by neberry31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson, Lauren Sutter
Apr 13, 2021 -

Lou Fusz Ford responded

Your business is the reason we are here to serve you. Your comments are very important to us and we will be sharing them with our team. Thank you very much for taking the time to let us know which will help us grow and become better every day.

March 30, 2021

Rick was my service advisor. He was extremely helpful and knowledgeable on/ what my car needed done. I couldn’t be more pleased with the level of service I received from him! More

by mgjones0822
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle.

March 30, 2021

The service department was well organized and efficient. I was in and out within and hour for an oil change. The personnel were polite and friendly. More

by Thejakcsys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Apr 13, 2021 -

Lou Fusz Ford responded

We are pleased to hear that you had an excellent experience with our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.

March 29, 2021

Lauren was very easy to work with. She made us feel important while collaborating with me to find the right car at the right price. Thank you! More

by FAMILYDORR2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson, Lauren Sutter, Cory Laneman
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback. I am happy to hear that our team worked hard enough to make your experience enjoyable.

March 28, 2021

So friendly and helpful. We loved Alondra and Bryan. Made us feel like family. And we love our new car! Thanks Lou Fusz Ford! Will definitely buy from them in the future. More

by Kmolsen1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care!

March 27, 2021

I was kept waiting a long time. Probably because of work done. Was told I would be updated on what they found. I had to get up and ask. Otherwise it was ok. More

by lbrown99528
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

We are so honored to have you as a valued customer! Thank you for the great rating.

March 26, 2021

Rick took care of everything I needed and helped get me out the door as quick as possible. His recommendations were greatly appreciated. He was top notch and Lou Fusz was great! More

by JBGOULD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

March 26, 2021

The experience was great. I would defiantly recommend both Lou Fusz Ford and Lauren to anyone looking to buy a vehicle. I was vey happy with the experience and am super happy with my new truck More

by chad.rozzell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Lauren Sutter
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

March 26, 2021

Came in for an oil change. Rick provided good customer service.It is that type of service that will keep a customer coming back again. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

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