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Lou Fusz Ford
Chesterfield, MO
2,212 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,212 Reviews of Lou Fusz Ford
April 11, 2024
Just picked up my Bronco. It was a pleasure working with Greg who made the process smooth and easy. Any surprises that came up were addressed quickly to fix the problem. Thank It was a pleasure working with Greg who made the process smooth and easy. Any surprises that came up were addressed quickly to fix the problem. Thank you again! More
by michael
Employees Worked With
Bijan Porshahidy, Greg Andert, Nick Borger
Helpful March 26, 2024
purschased a 87xx mileage used 2023 f150 from this dealership, . agreed on fair price after 3 visits to dealer, (salemen was drew johnson), good. while picking up and paying for truck noticed tha dealership, . agreed on fair price after 3 visits to dealer, (salemen was drew johnson), good. while picking up and paying for truck noticed that contract price was $6oo less than agreed price. i like to be treated fairly and do the same, so i pointed out this mistake . this business manager said he had 7 other contracts waiting to be written up and went and made up new paper work, with correct price that was $600 more than first paper work. never once did he thank me for calling out there mistake. my wife and daughter were there when this happened and also thought that it was in poor taste not to offer a thank you for being honest. would i check out this dealership if purchasing another ford yes. would i call out the business manager if he wrote up the paper work with the price being less again i'm not sure? More
by long live the chrysler hemi
Employees Worked With
drew johnson
March 25, 2024
Took 18 months to get Maverick,but was not dealers fault. Tried to answer Questions the best they could. Greg always got back with me promptly. Tried to answer Questions the best they could. Greg always got back with me promptly. More
by dlao3
Employees Worked With
Brad, Bijan Porshahidy, Greg Andert
March 21, 2024
Greg was very easy to work with and took care of all our needs. He was very prompt and responsive for all after sales follows and questions. Overall great experience. needs. He was very prompt and responsive for all after sales follows and questions. Overall great experience. More
by Jose.V
Employees Worked With
Greg Andert
March 13, 2024
Went to Lou Fusz last July when the Maverick order banks opened up. Closest dealership. Ordered my Maverick - no deposit requested. It took almost 8 months for it to be delivered. Watched the Ford website opened up. Closest dealership. Ordered my Maverick - no deposit requested. It took almost 8 months for it to be delivered. Watched the Ford website and saw finally the Maverick was at the dealership. Worked with Greg getting all the details worked out (first time I have bought a new vehicle in 20+ years). Very painless (is that a compliment???) getting everything worked out. No extra fees to speak of - Greg was great to work with. Finance guy was easy to work with as well (Sorry I forget the name) I have had the truck for a week now (picked it up and went out of town for a week (not driving)) - truck only just turned over 100 miles - - so far so good. I am sure I'll be having more interactions in the near future..... More
by b25crew
Employees Worked With
John Stahl, Greg Andert
March 12, 2024
Michaela was fantastic! ! Lou Fusz definitely takes care of their customers. We had gone to another dealer in the area for a similar pre-owned vehicle who was unwilling to ev ! Lou Fusz definitely takes care of their customers. We had gone to another dealer in the area for a similar pre-owned vehicle who was unwilling to even do an oil change on that one. We went to Lou Fusz and that is standard in them preparing a pre-owned vehicle to be sold. More
by perkins.timj
Employees Worked With
Machaela Bryne
March 11, 2024
I visited this dealership on 3/9/24. I had a great experience in the purchase of a vehicle by my sales consultant John Stahl he was amazing, as was Chris Williams sales manger, and Bryan I had a great experience in the purchase of a vehicle by my sales consultant John Stahl he was amazing, as was Chris Williams sales manger, and Bryan Kreutz in finance. They actually made me feel special and were very accommodating to my preferences with regards to my trade in and where I needed the payments to be. Very refreshing to work with a dealership who puts their customers first. Thanks guys. I highly recommend Lou Fusz Ford. Jenny Williams More
by Jenny
Employees Worked With
Bryan Kreutz, John Stahl, Chris Williams
Verified CustomerMarch 04, 2024
I went to get an oil change and it took 30 minutes, but that was probably because there were other people who got there before me. I was comfortable there and I had access to snacks and water. that was probably because there were other people who got there before me. I was comfortable there and I had access to snacks and water. More
by David
