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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

March 18, 2021

They are absolutely great! It’s always tough going to the dealership but they really made it as smooth as possible. I can’t rank them enough! More

by office8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Gianino, Bryan Anderson
Apr 13, 2021 -

Lou Fusz Ford responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

March 18, 2021

The entire team was fantastic to deal with. We've purchased previous cars there and will continue to do so in the future. Thanks team!! More

by aaron.belmer@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic, Jeff Ream, Cory Laneman
Apr 13, 2021 -

Lou Fusz Ford responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

March 18, 2021

I always come to Lou Fusz Ford for service on my vehicles. I only needed an emissions inspection this visit, but received quick, friendly, and excellent service as always. More

by DEBBY.GRENIA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

March 18, 2021

Lou Fusz has always been professional, from the person answering the phone when I make an appointment, to the service person who checks me in. The technicians do a superior job keeping my '09 Fusion in go More

by lnagarkatti
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

March 17, 2021

We had an INCREDIBLE experience with Lauren. She was informative, professional, and never pressured us. This is our second car with the Fusz network and it won’t be the last! More

by lisal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Apr 13, 2021 -

Lou Fusz Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

March 17, 2021

From phone call to Lou Fuse Chesterfield to set up appointment to completion of service: A+ and we were given a free carwash. Rick Dana More

by lswift04
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

March 17, 2021

It is always a pleasure going to this dealership. They have the most helpful and friendly staff. They also provide a shuttle service that really comes in handy when you can be taken to work. More

by SMITH2SMITH02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

March 17, 2021

Nick really took care of our vehicle and address all of our concerns. He did an exceptional job with communication and any necessary repairs we needed. More

by Daphne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

March 17, 2021

Entire team at Lou Fusz Ford was great to work with. No high pressure sales and worked with me to get into an Explorer that worked for me. More

by Bo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ream
Apr 13, 2021 -

Lou Fusz Ford responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

March 17, 2021

This is the only dealer I will ever purchase from! The Service department is one of the Best I have ever experienced. Their attention to detail and interaction with the customer is second to none. More

by mrrdrr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 13, 2021 -

Lou Fusz Ford responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

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