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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

March 04, 2021

Great no-pressure environment to purchase an automobile. Brandon is a great salesman to work with if you're looking to purchase a new car. More

by bobby.heimer.86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic
Mar 10, 2021 -

Lou Fusz Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

March 02, 2021

They take great care of my car and are always friendly and courteous. They take the time to keep you informed as to what is going on with your car c More

by REJV50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Mar 10, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

March 02, 2021

Rick was a very good adviser.fixed are sensor in our 2019 Ford Explorer. The work was very good an we are very sastified. Rick Danna was very professional More

by CHERIE0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Danna, Rick Dana
Mar 10, 2021 -

Lou Fusz Ford responded

We appreciate you leaving us a review and the kind words about Rick. Your business is very important to us and we are always looking for ways to improve. Thank you very much for your feedback and will share your thoughts with our team.

March 02, 2021

Easy to schedule service online. Always feel they are honest and upfront about any repairs or maintenance needed. Joe Jerome followed up with me and made sure my needed repairs were done in a timely mat More

by tsgerard0809
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Mar 10, 2021 -

Lou Fusz Ford responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

March 01, 2021

Great Service at a great price, provides car wash with service. Very quick in performing oil change. We will be returning for future regular service More

by Matt V
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Mar 10, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

March 01, 2021

Luke Hardin was very knowledgeable and made my car buying experience fast and stress free. He answered any questions I had and made sure i was 100% satisfied before leaving. Would buy from them again! More

by lexiwildgrube
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Lou Fusz Ford responded

Thank you for your review! We appreciate you and look forward to serving you again soon!

March 01, 2021

I sold my 2014 Mustang GT through Luke Hardin in the recent past. Luke helped me and worked out the best deal possible and provided me with a phenomenal experience in my time spent at Lou Fusz Ford. Luk More

by DHall68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

February 26, 2021

The service was great and performed by a well qualified technician. I will continue to use Lou Fusz Ford for any of our future service needs. More

by anniebee6120
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Kroll
Mar 10, 2021 -

Lou Fusz Ford responded

We appreciate your business! Thank you so much for the high rating!

February 26, 2021

Service rep was great and easy to work with.I was in and Service rep was great and easy to work with. I was in and out as promised. He helped me with Ford rewards program and explained things well More

by Rh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Mar 10, 2021 -

Lou Fusz Ford responded

Your business is very important to us. Thank you so much for the review.

February 26, 2021

Service rep was awesome. At a routine oil change appt, I asked about headlight options. He researched and found a better headline bulb. He got the part ordered and installed adding minimal time to the oi More

by ROCNRYE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Mar 10, 2021 -

Lou Fusz Ford responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

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