
Lou Fusz Ford
Chesterfield, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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My experience with Lauren and Lou Fusz was great! Lauren was very friendly & was able to answer any questions I had. This was my second time buying from Lou Fusz Ford and each time the process has been quic was very friendly & was able to answer any questions I had. This was my second time buying from Lou Fusz Ford and each time the process has been quick and easy. More
I liked working with Brandon.Although the repairs were I liked working with Brandon. Although the repairs were more than I expected, I trusted Brandon was not trying to take advantage of me was ensuring t I liked working with Brandon. Although the repairs were more than I expected, I trusted Brandon was not trying to take advantage of me was ensuring the proper maintenance was being done. I liked your facility. I was able to work and they gave me a ride so I could have lunch because the repairs took longer than were expected. Which was okay. Thanks for all your help Brandon. More
I would definitely recommend them to anyone needing service on their vehicle. From scheduling to the time it took to complete the work, every aspect of my visit was handled professionally. I will conti service on their vehicle. From scheduling to the time it took to complete the work, every aspect of my visit was handled professionally. I will continue to schedule my maintenance visits at this location. More
This has to be one the best dealerships around. If you want a vehicle I would recommend coming here and only here. No run around, good deals, and knowledgeable staff. want a vehicle I would recommend coming here and only here. No run around, good deals, and knowledgeable staff. More
Joe is my “go to” guy when I need to take my vehicle in. I trust that if he says something needs to be done, he isn’t just try to sell me stuff. He always does his best to make sure everything goes as smoo I trust that if he says something needs to be done, he isn’t just try to sell me stuff. He always does his best to make sure everything goes as smoothly as possible, and that realistic expectations are set! More
Normally we have a great service experience at this dealership, but I had "The Works" package performed recently (oil/filter change and tire rotation) and I requested no tire rotation thinking I might dealership, but I had "The Works" package performed recently (oil/filter change and tire rotation) and I requested no tire rotation thinking I might save some money as well as time to perform the service, but was charged the total amount of $69.47 (incl. tax, etc.) which seems a bit excessive for just an oil/filter change! Plus, the service took a full 2 1/2 hours to complete, a seemingly LONG time for just an oil/filter change! They apologized for how long it took, explaining they got backed up on other jobs, and I was in no real hurry that day so I didn't mind too much waiting around for that long. I think part of the problem might have been that I normally call in and make my service appointments for right at the 7AM start time, but this time I booked the appointment on line and the first available time slot was at 1:30PM. So perhaps the service bay is just much more busy in the afternoons than first thing in the morning. In any case, I still love this dealership and will continue to use them for all future sales and service! More
The transaction was so smooth and easy! It was the best car buy I’ve had in the past 2 buys. Thank you for such a good experience! car buy I’ve had in the past 2 buys. Thank you for such a good experience! More
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The 2 people I had the pleasure of dealing with were wonderful and made the process so easy. Highly recommended and will be back for sure. wonderful and made the process so easy. Highly recommended and will be back for sure. More
Thank you for the pick up and return service. It was really appreciated. I have MS which restricts my ability to get around and a disabled daughter that lives with me at this time and is doing Shelte really appreciated. I have MS which restricts my ability to get around and a disabled daughter that lives with me at this time and is doing Sheltered workshop work from home. I don’t like to take her everywhere with me which is why she is working from home......I don’t want her to bring COVID home to he 74 year old mother. Consider doing this after COVID as I know there are a lot of other people with similar circumstances. Your service dept. is the best! Carolyn Sherman More