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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

February 22, 2021

My experience with Lauren and Lou Fusz was great! Lauren was very friendly & was able to answer any questions I had. This was my second time buying from Lou Fusz Ford and each time the process has been quic More

by ashleighcalloway18
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

February 22, 2021

I liked working with Brandon.Although the repairs were I liked working with Brandon. Although the repairs were more than I expected, I trusted Brandon was not trying to take advantage of me was ensuring t More

by virgal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

February 20, 2021

I would definitely recommend them to anyone needing service on their vehicle. From scheduling to the time it took to complete the work, every aspect of my visit was handled professionally. I will conti More

by SIRDEGB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

February 20, 2021

This has to be one the best dealerships around. If you want a vehicle I would recommend coming here and only here. No run around, good deals, and knowledgeable staff. More

by Daphne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ream, Cory Laneman
Feb 25, 2021 -

Lou Fusz Ford responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

February 20, 2021

Joe is my “go to” guy when I need to take my vehicle in. I trust that if he says something needs to be done, he isn’t just try to sell me stuff. He always does his best to make sure everything goes as smoo More

by blackicegt
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Feb 25, 2021 -

Lou Fusz Ford responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

February 20, 2021

Normally we have a great service experience at this dealership, but I had "The Works" package performed recently (oil/filter change and tire rotation) and I requested no tire rotation thinking I might More

by Bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you Bert for reaching out and sharing your experience. We will share this management and appreciate your time letting us know. We look forward to seeing you again soon.

February 19, 2021

The transaction was so smooth and easy! It was the best car buy I’ve had in the past 2 buys. Thank you for such a good experience! More

by Angie M
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luke Hardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory Laneman
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

February 17, 2021

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by Jconley1938
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Jerry Gritt, Blake Howdeshell, Matt Brautigam, Steve Decker, Mark Brickey, Cory Howdeshell, Edgar Guevara
Feb 25, 2021 -

Lou Fusz Ford responded

Thanks

February 16, 2021

The 2 people I had the pleasure of dealing with were wonderful and made the process so easy. Highly recommended and will be back for sure. More

by aklgould
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson, Lauren Sutter
Feb 25, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

February 15, 2021

Thank you for the pick up and return service. It was really appreciated. I have MS which restricts my ability to get around and a disabled daughter that lives with me at this time and is doing Shelte More

by SHERMCA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I think it was Jerry working in service, Jerry Gritt
Feb 25, 2021 -

Lou Fusz Ford responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

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