Lou Fusz Ford

I have purchased 5 new vehicles and one used car from Lou Fusz and always have received good service and fair deals. I hated to see the body shop moved to another location, but that's the way it goes. Fusz and always have received good service and fair deals. I hated to see the body shop moved to another location, but that's the way it goes. More

My service manager did well keeping me informed on the repair status of my truck. Was in for silent recall for freezing door locks and Death Wobble. repair status of my truck. Was in for silent recall for freezing door locks and Death Wobble. More

Nice guys who always try their best. Jerry has always been incredibly helpful. I have nothing left to say other than it costs way to much to have regular service work done at the dealer. been incredibly helpful. I have nothing left to say other than it costs way to much to have regular service work done at the dealer. More

An appointment was made and vehicle wasn't taken in until hours later. There was no communication. I had to call to find out what the status was. Something that was only supposed to take an hour took two day hours later. There was no communication. I had to call to find out what the status was. Something that was only supposed to take an hour took two days. More

The appointment was easy to make, the work was performed promptly and finished quickly. Everyone was courteous and the customer waiting area was very clean. promptly and finished quickly. Everyone was courteous and the customer waiting area was very clean. More

We are very disappointed in your personal service. It shouldn't take 10 to 20 minutes to talk to someone in your service dept. Your service manager and sales manager have ignored the extended warranty w shouldn't take 10 to 20 minutes to talk to someone in your service dept. Your service manager and sales manager have ignored the extended warranty we purchased with the car and don't return calls. More

They were very friendly people who helped me get approved for the car I was looking for prompt and as affordable as possible thank you for the car I was looking for prompt and as affordable as possible thank you More

I received my scheduled appointment through customer service, my scheduled oil change went smoothly and was completed in a timely manner. Brandon and Grant were both easy to talk with and made the expe service, my scheduled oil change went smoothly and was completed in a timely manner. Brandon and Grant were both easy to talk with and made the experience that much better. More

My salesman Jerry Paule scheduled my appointment for me. Jerry Gritt was ready when I arrived and completed my 10,000 mile checkup quickly, so I was on my way sooner than I expected. Jerry Gritt was ready when I arrived and completed my 10,000 mile checkup quickly, so I was on my way sooner than I expected. More

Always great professional service! I arrived early and I was able to get in early. The waiting room was clean, well spaced and comfortable and still had coffee available late afternoon! was able to get in early. The waiting room was clean, well spaced and comfortable and still had coffee available late afternoon! More