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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

January 15, 2021

The ease of this car purchase was beyond great. Applied one day came in next day and left with car under an hour!!! I will never go to another sales rep again Alondra made the entire process quick profess More

by Micaela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ream
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

January 14, 2021

Jerry Gritt is always friendly and helpful. The remodel is looking good. I'm glad to have professionals inspect and service my vehicle, the peace of mind is huge. More

by jenius365
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jan 20, 2021 -

Lou Fusz Ford responded

We appreciate your business! Thank you so much for the high rating!

January 14, 2021

I only bring my car here for service. They are always friendly and punctual. I feel like they are fair and don’t try to get me to have things done to my car that it doesn’t really need. More

by lisawildschuetz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Joe Jerome
Jan 20, 2021 -

Lou Fusz Ford responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

January 13, 2021

Thank you for helping with a recall notice and oil change. It was great to feel like our daughter’s car was being maintained professionally! More

by rink.mindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

January 13, 2021

The customer service here was outstanding. I've been getting my Ford serviced here for quite a while and there's probably a good reason for that. The customer service is outstanding. More

by todd_mccandless
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 20, 2021 -

Lou Fusz Ford responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

January 12, 2021

As always, great service. The service dept always keeps me informed of things needing to be completed on my vehicle. There is never any pressure to complete recommended maintenance More

by sarahjfrank
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jan 20, 2021 -

Lou Fusz Ford responded

We appreciate you leaving us a review. Your business is very important to us and we are always looking for ways to improve. Thank you very much for your feedback and will share your thoughts with our team.

January 12, 2021

Alondra is fabulous. Friendly and personable. I had seen the vehicle on car gurus. Alondra contacted me and kept following up. She made it her business to answer all of my questions and concerns. If More

by dfinegar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ream
Jan 20, 2021 -

Lou Fusz Ford responded

Your business is the reason we are here to serve you. Your comments are very important to us and we will be sharing them with our team. Thank you very much for taking the time to let us know which will help us grow and become better every day.

January 11, 2021

cory is awesome to work with. my second car i have bought with him. will definitely recommend lou fusz to everyone i know. thank you. More

by cardinalfreak93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Jeff Ream, Corey Hughes
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

January 11, 2021

This dealership was great! Helpful and polite, comfortable area to wait while service was being done on my car, and all employees were very nice. More

by Megan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 20, 2021 -

Lou Fusz Ford responded

We are so honored to have you as a valued customer! Thank you for the great rating.

January 11, 2021

My service guy is always awesome and polite. He explains car stuff to me in the simplest terms and get me in and out!!!! I always come back. More

by chaundajones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

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