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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

January 11, 2021

The service advisors at Lou Fuse Ford are fantastic. I trust them to give me great advice on services that need to be done to keep my cars running well and at a fair price. More

by andersonannc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for your time and the wonderful review. We value your business!

January 11, 2021

Always great service. I have been taking my truck to get serviced here for over ten years and will continue to. Happy with employees and service. More

by ANGELBECKj1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 20, 2021 -

Lou Fusz Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

January 11, 2021

Awesome customer service! Rich Dana was friendly, professional, and has a great sense of humor. I went in for basic maintenance and it didn’t take long at all. More

by Court reporter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

January 11, 2021

I personally had a great experience. The staff and especially Lauren did a good job answering questions making suggestions and working toward getting me the truck that I wanted. More

by Rwestern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Lauren Sutter, Cory Laneman
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for the five-star rating! Please keep us in mind if we can assist you with anything else, be it in service or sales. Until next time, take care!

January 11, 2021

I talk to 2 other dealerships made the best deal and felt best with the way things were handled by your company The salesman and maintenance department I felt when out of their way to make the deal work. More

by etchitall
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dana
Jan 20, 2021 -

Lou Fusz Ford responded

Your business is very important to us. Thank you so much for the review.

January 10, 2021

Timely and excellent service with no hassles. Never disappointed with th equality of care and responsiveness of the techs and service managers. Good job. Thank you. More

by khofman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jan 20, 2021 -

Lou Fusz Ford responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

January 10, 2021

Very friendly guys working in the service department. I trust that they will take care of my vehicle. The waiting area is comfortable and it’s easy to drop off your car. More

by Cubfan20
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

January 09, 2021

Lauren is very personable, efficient and Knowledgeable. She was respectful of my time and worked to get the exact vehicle I wanted. The process was painless. More

by RWestern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Lauren Sutter
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

January 09, 2021

Kevin was fantastic in how he handled me. He was a very friendly host. He knew what parts I liked to use. If I ever had to use him again I would choose him again and again!!!!!! More

by timothymchott
Friendliness
Recommend Dealer
Yes
Employees Worked With
Kevin Montagne
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

January 08, 2021

Great service! Brandon was friendly and helpful. He kept me informed about what was wrong with car and when to expect repairs to be completed. More

by jacob.a.prebianca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jan 20, 2021 -

Lou Fusz Ford responded

We're delighted to hear that you think so! Thanks for coming in to see us!

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