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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

January 08, 2021

All the people that helped us were great. Everyone was really friendly and Lauren was really good at helping us find our vehicle that worked for our family. More

by jenniferwellman87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lauren Sutter
Jan 20, 2021 -

Lou Fusz Ford responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

January 08, 2021

Traded up from a Focus to a Focus ST. Loving It. Very helpful and friendly. Awesome service. Barely got out the when I arrived and someone was there to help. More

by adammkish
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Ream, Lauren Sutter
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

January 08, 2021

Alondra was wonderful. She made my experience easy and stress free. As did the other associates involved in the purchase of my Explorer at your dealership. More

by Don Primm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Greene
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ream
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

January 07, 2021

Service department did a great job as always. They are always friendly and informative. I have never had a problem with the work done by the set ice technicians. More

by KALHORN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noles, Rick Dana, Jerry Gritt
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

January 07, 2021

Always spectacular service with the Customer’s comfort and safety in mind! Rick was on my vehicle work right away and kept me informed throughout! More

by gcahill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

January 05, 2021

Our salesrep Alondra was very helpful. The vehicle was alittle more high tech than I would have liked. The biggest disappointment was the add on cargo cage added to the truck bed. I traded in an 18 year More

by thecorders
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ream, Joe Jerome, Jason Catlin
Jan 20, 2021 -

Lou Fusz Ford responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

January 05, 2021

The service advisors at Lou Fusz are all excellent. I appreciate their courtesy and professionalism. Eric, Brandon and Joe have always done an excellent job. I have both my Mustangs serviced here as well More

by oliversdad6064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Merz, Joe Jerome, Brandon Piel
Jan 20, 2021 -

Lou Fusz Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

January 04, 2021

Bryan Mazuranic was very professional and even presented photos to explain issues concerning my car! Thanks so much! These are the reasons I keep coming back! More

by theresamitchell113
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Mazuranic
Jan 05, 2021 -

Lou Fusz Ford responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

January 03, 2021

Very positive experience with Alondra and Bryan. The process was very smooth and enjoyable. Made a appointment to see the car and it was ready when we arrived to drive. Bryan in finance was helpful and More

by drew
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Anderson
Jan 05, 2021 -

Lou Fusz Ford responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

January 02, 2021

I bought a Ford Fusion from Paul Parker at Lou Fusz Ford. I couldn't be happier with the sale, the service and the people who make up the team at Lou Fusz Ford. Paul was definitely genuine, helpful, knowledg More

by RM9967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Whoever the manager was on 12/31/2020, Paul Parker, Jeff Ream
Jan 05, 2021 -

Lou Fusz Ford responded

Thanks for your outstanding review! I'm very happy to hear that our team was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you.

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