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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

December 21, 2020

I appreciate the dedication to service and honest communication. I value the trust I have with this service department that ensures only necessary work at the lowest possible cost. More

by Chris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Jerry Gritt, Nick Murray
Jan 05, 2021 -

Lou Fusz Ford responded

Thank you for your time and the wonderful review. We value your business!

December 21, 2020

Rick Dana was very helpful and kept me informed The Rick Dana was very helpful and kept me informed The service on my vehicle was provided in a timely fashion and the work was done well More

by btayor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jan 05, 2021 -

Lou Fusz Ford responded

Your feedback is very important to us! Thank you so much for taking the time to leave us a review. We value your business and look forward to seeing you at our dealership again soon!

December 21, 2020

Lou Fusz Ford located in Chesterfield Missouri is very convenient I find everyone that works there in service very knowledgeable and friendly I will always continue to go there More

by kirbycrossett
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jan 05, 2021 -

Lou Fusz Ford responded

Thank you so much! We appreciate you! Thank you for taking the time to leave us a review! We look forward to seeing you again soon.

December 19, 2020

I’m willing to drive 15 miles for this service!I always I’m willing to drive 15 miles for this service! I always feel confident staff will perform their work with great professionalism. Rick Dana is my fa More

by metromystic
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Dec 20, 2020 -

Lou Fusz Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

December 18, 2020

I was told this would be a 30-45 minute process for oil change and tire rotation. It actually took about an hour and a half and it would have been nice if someone would have updated me on the extension of More

by Sprice4705
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Dana
Dec 20, 2020 -

Lou Fusz Ford responded

We are so sorry for the lack of communication. We will certainly talk to our team about this. We appreciate you very much and value your business.

December 17, 2020

Good truck at a good price! Easy working with the finance department! Lauren was very nice and very helpful! Came in on her day off to help me get the right truck! More

by varisweber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Paule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ream, Lauren Sutter
Dec 20, 2020 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

December 17, 2020

Lauren was a great sales person to deal with, he helped me find the truck with everything I was looking for and in the price range I wanted. Came in on Saturday and was able to get the deal done, would hig More

by bialczak.joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Anderson, Lauren Sutter
Dec 20, 2020 -

Lou Fusz Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

December 17, 2020

Great service. Handled professionally and quickly. Brandon did a fantastic job and kept me informed throughout the whole process. I would recommend Lou Fusz to anyone needing a new car or service. More

by dmbyrne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Dec 20, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

December 17, 2020

Excellent service.Thank you! Thank you! A A A A A A A A Excellent service. Thank you! Thank you! A A A A A A A A A A A A A A A A A A A A A A More

by robertwalker3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Dec 20, 2020 -

Lou Fusz Ford responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

December 16, 2020

I went in for an oil change and the service was exceptionally quick and efficient. The staff was polite, considerate, and respectful. I definitely intend on using Lou Fusz in the future for servi More

by Richardvalerius
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Noles, Eric Merz, Brandon Piel, Jonathan Runge, Bryan Mazuranic, Daniel Obrecht, Nick Murray, Megan Roethemeyer, Vern Wind, Rachael Roemer
Dec 20, 2020 -

Lou Fusz Ford responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

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