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Lou Fusz Ford
Chesterfield, MO
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis.
Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,254 reviews
November 21, 2020
Needed to get a new vehicle after driving my Ford for 12 years. Salesman was eager to help, but we didn’t get down to the price I really wanted to pay. We finally got closer when other employees jumped in t years. Salesman was eager to help, but we didn’t get down to the price I really wanted to pay. We finally got closer when other employees jumped in to help. More
by cometprideband
Verified CustomerEmployees Worked With
Luke, Steve Gianino, Bryan Anderson
November 20, 2020
My service advisor truly helped me by correcting my misconception that some parts off my AWD system were not seviceable. As I want to keep my SHO a long time, I appreciated his advice. misconception that some parts off my AWD system were not seviceable. As I want to keep my SHO a long time, I appreciated his advice. More
by todd_mccandless
Employees Worked With
Brian Eichhorn, Joe Jerome
November 20, 2020
Joe did a great job communicating with me. I asked them to check the battery during the oil change. Since the battery checked out at 75% life expectancy I didn’t need a new battery. I appreciate the honest to check the battery during the oil change. Since the battery checked out at 75% life expectancy I didn’t need a new battery. I appreciate the honesty of not just replacing the battery. Thank you. More
by dkohler10
Employees Worked With
Joe Jerome
November 20, 2020
Be sure to read the fine print in their internet ads. Also, inspect the vehicle closely and drive before signing anything or leaving the lot with the vehicle. As my salesman stated the morning after purc Also, inspect the vehicle closely and drive before signing anything or leaving the lot with the vehicle. As my salesman stated the morning after purchasing my car and discovering two windows actually had etched scratches in them, “It’s your word against mine”. My guess is that’s a coached response. I was a loyal client back in service. More
by ric
Employees Worked With
Brandon Drazic, Jeff Ream, Brandon Piel
November 19, 2020
Great, friendly service! I have always used Lou Fusz Ford for all service on my Ford Escape. Super helpful and friendly. I highly recommend them. for all service on my Ford Escape. Super helpful and friendly. I highly recommend them. More
by Nan
Employees Worked With
Rick Dana, Jerry Gritt
November 19, 2020
Since 1994 my Ford dealer. Keeps getting better reliable sales with Dan Hoeflinger. All the service people are pleasant. And they know what they are talking about sales with Dan Hoeflinger. All the service people are pleasant. And they know what they are talking about More
by SUDMED
November 18, 2020
Service writer was professional and polite. He thoroughly explained the service options available and why suggestions were made. His communication was very clear and to the point. I’m pleased with the way I’ explained the service options available and why suggestions were made. His communication was very clear and to the point. I’m pleased with the way I’m treated at this dealership. More
by proud_american
Employees Worked With
Rick Dana
November 18, 2020
Service was very good today! Rick was accommodating and very attentive to my needs. I had some frustration coming in, and Rick made sure all checkpoints were taken of. Customer lounge is an improvement ( very attentive to my needs. I had some frustration coming in, and Rick made sure all checkpoints were taken of. Customer lounge is an improvement (finally). It would have been nice to see a staff member wiping down door handles and lounge seating due to our current pandemic status. More
by jeffrey.yates
Employees Worked With
Rick Dana
November 18, 2020
Great communication and partnership on making sure my truck could be serviced timely and properly. Brandon helped make sure I could have the loaner car needed as it was unclear how long it would take f truck could be serviced timely and properly. Brandon helped make sure I could have the loaner car needed as it was unclear how long it would take for my truck to be fixed. More
by tim
Employees Worked With
Joe Jerome, Brandon Piel
