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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

October 31, 2020

We like this dealership for service and sales. They seem to know what they are doing better than other dealerships. We are on our 4th Ford diesel. More

by MICKICCcc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Bandera
Nov 05, 2020 -

Lou Fusz Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

October 30, 2020

Great service as always, thank you Rick.Will definitely Great service as always, thank you Rick. Will definitely buy another vehicle from Bijan. Very helpful and no high pressure sales Bryan in finan More

by sakissalas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Anderson, Rick Dana
Nov 05, 2020 -

Lou Fusz Ford responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

October 30, 2020

The service was great and they were able to get my vehicle back to me at the time I needed. This was my first time with Ford and I am very pleased. Thank you so much! More

by Jillburn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Nov 05, 2020 -

Lou Fusz Ford responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

October 30, 2020

Thank you guys.Quick appointments with excellent service. Glad I got the pre paid service plan. Easy for my kid to service the car in KC where he hours to school More

by ohigo61531
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Brandon Piel
Nov 05, 2020 -

Lou Fusz Ford responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

October 30, 2020

Waited 90 minutes and paid $78 for an oil change. Not happy, and do not plan to return. Have no specific complaints about the human interaction, though, which was friendly. More

by BA
Recommend Dealer
No
Employees Worked With
Jonathan Runge
Nov 05, 2020 -

Lou Fusz Ford responded

We are sorry for your wait time. We appreciate your business.

October 29, 2020

I have been waiting on a part for 2 months. Corey keeps blowing me off. Please just ship it to me!!! I’ll install it myself! More

by Rfenton
Customer Service
Recommend Dealer
No
Employees Worked With
Corey Hughes
Oct 30, 2020 -

Lou Fusz Ford responded

Thank you for reaching out. If you could please reach out to us with you name and phone number we would like to help get this part to you. We understand how frustrating it can be to get a hard to get part and would like to look into this further. You are very important to us! Thank you again.

October 29, 2020

Outstanding service! I love this dealership. Our service manager called and let us know every step of the process. He is outstanding! Our repair/service was completed quickly and it was done right More

by Susan R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Oct 30, 2020 -

Lou Fusz Ford responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

October 27, 2020

Great Turn-Aroud Service! ~ All needed parts and Fluids were on hand enabling same day Vehicle Availability! ~ Rick, Jerry, Joe, and Brandon,... You Guys ROCK! ~ See you soon guys! ~ More

by JDJONES~CorumHealth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Joe Jerome, Brandon Piel, Jerry Gritt
Oct 30, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

October 27, 2020

Rich is outstanding and always reliable. Reason I buy at Lou Fusz is their customer service team . They are always there when you need your truck worked on and fast More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Oct 30, 2020 -

Lou Fusz Ford responded

Reviews like yours are truly a breath of fresh air! We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you.

October 27, 2020

Jerry was very helpful, honest, and friendly. He was quick in his responses. I appreciated that before I could call I got a text message saying they had received my car and were looking into the problem More

by mccokayl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Oct 30, 2020 -

Lou Fusz Ford responded

Thank you for writing this amazing review for our team! We work incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help.

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