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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

September 18, 2020

Quick & easy! Great experience Team got the job Quick & easy! Great experience Team got the job done!! Highly recommend them to everyone Super nice folks My truck looks & runs perfectly Than More

by erinkscudieri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Sep 22, 2020 -

Lou Fusz Ford responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

September 18, 2020

On time and courteous service.I was able to get morning On time and courteous service. I was able to get morning appointment and they were ready for me right on time. Got done in 50 minutes. More

by steelerpdl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Jerry Gritt
Sep 22, 2020 -

Lou Fusz Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

September 18, 2020

Great service, short wait time and quality maintenance repairs! Rick was awesome and even gave me pricing for future repairs so I can be prepared More

by Bryce.law
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Sep 22, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

September 17, 2020

Had my 2013 Explorer XLT serviced with the WORKS, oil change and tire rotation. Waited for service to be completed and only had taken about 1 hour. More

by bk5329
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Sep 22, 2020 -

Lou Fusz Ford responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

September 17, 2020

Service department is one of the best I’ve ever dealt with. Jerry went the extra mile to take care of my vehicle with the appropriate repairs. More

by robcook67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Sep 22, 2020 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

September 17, 2020

Jerry was very helpful during the process and was able to get me a rental car when the repair took longer than expected, which was great. The team always responded to my questions quickly and Jonas did a gre More

by toriwilliams419
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt, Jonas Broad
Sep 22, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

September 15, 2020

I always feel confident that this service department will take good care of my vehicle. I don’t take my car anywhere else’ for service. More

by lisawildschuetz5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Sep 22, 2020 -

Lou Fusz Ford responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

September 15, 2020

Brought my 2016 Ford F150 XLT Supercrew in for a Scheduled Oil Service. I got the WORKS Package. Jerry Gritt and his service performed the job outstandingly. Scheduling was easy and the time to perf More

by ME
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Sep 22, 2020 -

Lou Fusz Ford responded

You are the best! Thank you so much for taking the time to leave us a review. We value your business and look forward to serving you again soon.

September 15, 2020

My service advisor on 9/11/20 was excellent.He was very pleasant ,knowledgeable and efficient.He diagnosed the problem, arranged the repair and found a way to save me some money. Regards, Michael Impey More

by imimpey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Paule
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 22, 2020 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We value your business and look forward to helping you again in the future.

September 11, 2020

Joe Jerome is an excellent employee! I trusted him to do the needed repairs to the truck so that when my husband goes hunting in Idaho in Oct that he has no issues with the vehicle. Joe kept us informed as More

by Bella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Sep 15, 2020 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

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