Lou Fusz Ford

I came in for my AC not working. I was told nothing was wrong with it and that problems could not be found because it was a “cooler day”. The weather warmed up again and now it is still not working and I h wrong with it and that problems could not be found because it was a “cooler day”. The weather warmed up again and now it is still not working and I have to take more time out of my schedule to bring it in again. I am not happy and feel like my concerns were not addressed. More

Service consultant was very helpful Very good help from service consultant! Thank you for your attention to detail would return for service at a future time, service consultant followed Very good help from service consultant! Thank you for your attention to detail would return for service at a future time, service consultant followed up as promised. More

Buying made easy We recently purchased a new Ford Escape from this dealer. We were assisted by Paul Parker. He was very polite, easygoing, and made the whole process We recently purchased a new Ford Escape from this dealer. We were assisted by Paul Parker. He was very polite, easygoing, and made the whole process very easy. More

Brandon is always very helpful and informative whenever I’m at this location. He’s very nice and makes sure that I’m well taken care of. I’m at this location. He’s very nice and makes sure that I’m well taken care of. More

Mustang service Always courteous and helpful. They are quick to check in and are happy to answer questions. This time even provided a discount without prompting on my Always courteous and helpful. They are quick to check in and are happy to answer questions. This time even provided a discount without prompting on my part. More

The team that we worked with up at Ford in. Chesterfield was Friendly, knowledgeable, and helpful. i am very pleased with the service and will be back. was Friendly, knowledgeable, and helpful. i am very pleased with the service and will be back. More

Excellent Service I was really, really grateful for the excellent service I received for my service. From making the appointment, to checking in to the quality and pri I was really, really grateful for the excellent service I received for my service. From making the appointment, to checking in to the quality and price everything was first class. Thank you!! More

Great Service The service and efficiency was outstanding. I dropped off and picked up at the times expected. They even suggested the most economic package get the The service and efficiency was outstanding. I dropped off and picked up at the times expected. They even suggested the most economic package get the job done. More

I am so appreciative of Jerry and his team. I was panicked and they dropped everything - five minutes before closing - to fix my recall problem! They were calming, professional, and dedicated to help panicked and they dropped everything - five minutes before closing - to fix my recall problem! They were calming, professional, and dedicated to helping me. More

As always, Brandon Piel was beyond easy to work with in handling car's service. He let me know exactly what to expect, which made the experience stress-free. I will continue to use Brandon for all of my ca handling car's service. He let me know exactly what to expect, which made the experience stress-free. I will continue to use Brandon for all of my car service needs! More