Back

Lou Fusz Ford

Chesterfield, MO

4.6
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
Contact Dealership

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,254 reviews

June 17, 2020

Top notch service always! They picked up my car at work and dropped it off when it was finished. They are the only dealer I will go to. More

by kovarik39
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Jun 22, 2020 -

Lou Fusz Ford responded

Thanks for this awesome review! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care!

June 17, 2020

I had a very pleasant experience. I was helped quickly and everything went smoothly. It was a quick and easy experience. Rick is great at his job! More

by Summer Woodside
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 22, 2020 -

Lou Fusz Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

June 16, 2020

Great service rep and mechanic. The service rep and the mechanic both listened to my questions and gave me great feedback.They offered suggestions of possible future work on the car. More

by RREPKA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rick Dana, Brandon Piel, Kevin Montagne, Jonas Broad
Jun 22, 2020 -

Lou Fusz Ford responded

Thanks for the kind review. Let us know if we can help with anything else.

June 16, 2020

Quick and easy. They were even willing to help remove stickers for no additional cost. My appointment was made online, and fulfilled at the time of service without a problem. More

by lindrw
Recommend Dealer
Yes
Employees Worked With
Jonas Broad, Jordan Hesterberg
Jun 22, 2020 -

Lou Fusz Ford responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

June 15, 2020

Service was quick. Only needed an oil change. This survey requires too many words. Extra words, words, words, words, words, words, words, words, words, words. More

by JOHNWHITE77
Recommend Dealer
Yes
Employees Worked With
John Dolan
Jun 22, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

June 15, 2020

Routine maintenance Rick and Charles did great work on my vehicle and were friendly and explained things thoroughly. I am very satisfied with the Lou Fusz service depart More

by Richard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Strecky - Five stars, Rick Dana
Jun 15, 2020 -

Lou Fusz Ford responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

June 15, 2020

Rick was great to get me in early and out the door on time. He is always understanding, knowledgeable and accommodating. I greatly appreciate his professionalism. More

by Brian
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 15, 2020 -

Lou Fusz Ford responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

June 15, 2020

The service team is always friendly and helpful and never pushy on sales. I always feel like I can trust them and that they have my best interests in mind. More

by bcunningham44
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 15, 2020 -

Lou Fusz Ford responded

Thank you for sharing this great feedback with us. We feel our team is what makes Lou Fusz special. Reviews like yours help us to make sure that we're meeting the needs of our customers and we’re glad to hear that you were pleased with your visit. We look forward to seeing you for your next visit!

June 15, 2020

There's a Global Pandemic Going on, FYI It's irresponsible and ridiculous that during a GLOBAL PANDEMIC employees are not being required to wear masks. Stupidly, I didn't even think to ask a More

by KATIEMCKENNA8907
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brandon Piel
Jun 15, 2020 -

Lou Fusz Ford responded

Katie, we are sorry for your experience. We require all employees to wear masks and will look into this. Thank you for letting us know.

June 15, 2020

Great experience and terrific service. I always go here for all of my service needs. The staff is terrific and they work quickly and efficiently More

by MDunbar
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 15, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else.

...
163
...