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Lou Fusz Ford
Chesterfield, MO
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis.
Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,254 reviews
June 10, 2020
Jerry Gritt my service advisor was excellent! He was thorough and he went the extra mile! He checked my wiper blades and battery, both needed replacing. He got both approved through my Donlen company ca thorough and he went the extra mile! He checked my wiper blades and battery, both needed replacing. He got both approved through my Donlen company car program. More
by Mscodaystl
Verified CustomerEmployees Worked With
Jerry Gritt
June 10, 2020
Great staff and always friendly will always bring my vehicles back to Lou Fusz for all my car needs Thank you for everything you guys do vehicles back to Lou Fusz for all my car needs Thank you for everything you guys do More
by joejerome79
Employees Worked With
Brian Noles, Eric Merz, Rick Dana, Joe Jerome, Jason Catlin, Bryan Mazuranic
June 10, 2020
The guys that work in the Service Department Customer facing are some of the nicest guys you will ever meet! I know I will be treated with respect. facing are some of the nicest guys you will ever meet! I know I will be treated with respect. More
by VLOXFORD
Employees Worked With
Joe Jerome, Brandon Piel
June 10, 2020
Got right in (with an appointment) and they were very prompt on service. He was able to answer all of my questions. Only issue was I had quite a drive to get there. prompt on service. He was able to answer all of my questions. Only issue was I had quite a drive to get there. More
by jaychris14
Employees Worked With
Joe Jerome
June 10, 2020
First time at this dealership. I got an oil change and tire rotation. They did a good job and the service writer was helpful and professional. I’ll be back. tire rotation. They did a good job and the service writer was helpful and professional. I’ll be back. More
by proud_american
Employees Worked With
Jerry Gritt
June 10, 2020
AC repair and 50K maintenance They always do great work and are fast. Always friendly and are quick to provide updates if there is major work being done on my car. They always do great work and are fast. Always friendly and are quick to provide updates if there is major work being done on my car. More
by JMORRIs32490
Employees Worked With
Joe Jerome
June 10, 2020
Awesome customer service got my car in and got me in a rental very promptly. Kept me updated on the repair of my car. The whole process was a breeze. I’ve had terrible service at a different dealer and wa rental very promptly. Kept me updated on the repair of my car. The whole process was a breeze. I’ve had terrible service at a different dealer and was hesitant to ever take my car in again but Lou Fusz has gained me as a lifetime customer. More
by NICOLERPOHL
Employees Worked With
Joe Jerome
June 09, 2020
Not where I purchased my vehicles but they got me in there for my services (Rick Dana) the next day from my call. And, Andrew treated my Stang like it was his... Quiet simple, they do what they do and t there for my services (Rick Dana) the next day from my call. And, Andrew treated my Stang like it was his... Quiet simple, they do what they do and they’re good at it. More
by ALS12PALS
Employees Worked With
Andrew, Rick Dana
June 09, 2020
Over charge for oil change R/O 110694645 This is related to the recent oil change on my 2017 F350. After talking to the service manager I did receive a refund for the DEF that R/O 110694645 This is related to the recent oil change on my 2017 F350. After talking to the service manager I did receive a refund for the DEF that I didn't request. I am still not happy with some of the other charges related to that oil change, charged $33.53 for the oil filter that can be purchased at Walmart and other stores for under $20.00. Also I was charged $7.86 per quart for the oil, last oil change R/O 110672569 in November of 2018 the charge for the same oil was $4.71 per quart. Everyone is aware that the price of oil and gas had dropped in the last couple of years. Why has your oil cost almost double in just over a year. Overall customer appreciation has gone down since Darrell Day left, first I was handed off to Mike (big Mike), then to Anthony Romeo, both were just okay, and now to Jerry Gritt who I am still evaluating. More
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