Back

Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
Contact Dealership

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,254 reviews

May 26, 2020

Brandon Piel is a great asset to Lou Fusz Ford. Very nice and explains things very well. Wait time was not bad either. He explained what I should do for my car but did not pressure me to get all of it. Have More

by opticon619
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jun 01, 2020 -

Lou Fusz Ford responded

We're delighted to hear that you think so! Thanks for coming in to see us!

May 25, 2020

The works service I had "The Works" service conducted on my 2017 Mustang, The service was prompt and excellent, I could not have asked for better service, All partie More

by Gerry Matlock
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Matlock, Rick Dana
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

May 25, 2020

Joe’s the best! I brought my Focus in many times over the years and it was always trouble (aka annoying to me but necessary). I had a really bad experience at another dealership with the service department p More

by ks012moore
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Jun 01, 2020 -

Lou Fusz Ford responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

May 21, 2020

We purchased a new F-150 on April 24 . Very nice buying experience with the staff. Thanks to Grant Woods in sales . No high pressure tactics. Would buy again there. We had a minor issue with glove box door More

by aluesse
Recommend Dealer
Yes
Employees Worked With
Grant Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeff Ream, Rick Dana
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

May 20, 2020

Brandon was outstanding, he assisted in making sure the issues were covered by my additional warranty I had purchased. The only dissatisfying issue I have is since I’ve bought the truck less than a year ag More

by Keith.stumpf
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for taking the time to let us know of your experience. We value your business and will continuously strive to make your visit better. If there is anything we can do please reach out to us.

May 20, 2020

Make it a great day! Every day. All day. Any day. Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday. May Day. Ya da ya da ya da More

by dm5936
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jun 01, 2020 -

Lou Fusz Ford responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

May 20, 2020

They were very helpful, and informative. It was nice they called and asked questions before they made any changes. Really good customer service. Will be back More

by emmers_09
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

May 20, 2020

450 dollars for a tune up is excessive... poor engineering and the customer pays for it. Otherwise, Jerry was good to work with and professional. More

by Wes
Recommend Dealer
No
Employees Worked With
Jerry Gritt
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you Wes for the kind words about Jerry. We appreciate your business.

May 18, 2020

Service was great! Booked an appointment for an oil change online. Dropped it off the next day and it was ready in 2 hours. Jerry in the service department was great. More

by rsrote
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

May 18, 2020

Top shelf....one year into the out of state purchase of a ‘17 F250 and looking forward to a long term relationship in servicing my truck. More

by gantfarmbeef
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Jerry Gritt
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

...
168
...