Lou Fusz Ford

We purchased a new F-150 on April 24 . Very nice buying experience with the staff. Thanks to Grant Woods in sales . No high pressure tactics. Would buy again there. We had a minor issue with glove box door experience with the staff. Thanks to Grant Woods in sales . No high pressure tactics. Would buy again there. We had a minor issue with glove box door. Promptly handled in service. More

They were very helpful, and informative. It was nice they called and asked questions before they made any changes. Really good customer service. Will be back called and asked questions before they made any changes. Really good customer service. Will be back More

450 dollars for a tune up is excessive... poor engineering and the customer pays for it. Otherwise, Jerry was good to work with and professional. engineering and the customer pays for it. Otherwise, Jerry was good to work with and professional. More

Brandon was outstanding, he assisted in making sure the issues were covered by my additional warranty I had purchased. The only dissatisfying issue I have is since I’ve bought the truck less than a year ag issues were covered by my additional warranty I had purchased. The only dissatisfying issue I have is since I’ve bought the truck less than a year ago it has need repairs and it had repairs prior to me purchasing it, that my salesman failed to tell me about. Your service department is outstanding, not sure I’ll purchase another vehicle from that dealership again. More

Make it a great day! Every day. All day. Any day. Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday. May Day. Ya da ya da ya da Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday. May Day. Ya da ya da ya da More

Service was great! Booked an appointment for an oil change online. Dropped it off the next day and it was ready in 2 hours. Jerry in the service department was great. change online. Dropped it off the next day and it was ready in 2 hours. Jerry in the service department was great. More

Top shelf....one year into the out of state purchase of a ‘17 F250 and looking forward to a long term relationship in servicing my truck. ‘17 F250 and looking forward to a long term relationship in servicing my truck. More

Rick Dana is the Man! The Lou Fusz service department is always fantastic. Rick Dana is by far the best service advisor that I've ever had. Well, except for Matt that used The Lou Fusz service department is always fantastic. Rick Dana is by far the best service advisor that I've ever had. Well, except for Matt that used to work there. But Rick has taken the lead since Matt's departure. I can always rely on the technicians as well. I never have to worry about the work performed. Thank you for taking such good care of my family's vehicles! More

Purchased a 2020 Ford Edge at Lou Fusz Ford. The sales rep along with the finance rep were top notch in my purchasing this car. rep along with the finance rep were top notch in my purchasing this car. More

Not sure I trust them. I dropped off my truck to have a recall done and they wouldn’t do it, stated Ford didn’t authorize service unless the problem was happening right now. I had to call ford the next day recall done and they wouldn’t do it, stated Ford didn’t authorize service unless the problem was happening right now. I had to call ford the next day. They never heard of this and called the dealership. They had a VERY poor attitude with them and even hung up on her. They called me right away and also acted like I was the problem. Also I asked a question about how the truck runs in the am cold and got an answer that I’m not very confident in because I had a 1 year newer truck Lower and it was cold the Next morning and was perfect. Makes me want to make sure I trade this away before out or warranty for sure. More