
Lou Fusz Ford
Chesterfield, MO
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Good customer service Jerry was customer centric and efficient. Service by technician was quickly performed. Truck returned clean. I thought the "works" included a multi Jerry was customer centric and efficient. Service by technician was quickly performed. Truck returned clean. I thought the "works" included a multi-point inspection, but that was not indicated on the "report car," so I wonder if it was done. More
Easy, fast process. Paul showed me a few trucks I was interested in. I decided which one I wanted. He gave me a fast price and we closed the deal. No nonsense interested in. I decided which one I wanted. He gave me a fast price and we closed the deal. No nonsense More
Service Department goes above and beyond Jerry and the folks in Service really took care of our vehicle. The A/C went out, and they fixed it, and had everything ready to go even faster than Jerry and the folks in Service really took care of our vehicle. The A/C went out, and they fixed it, and had everything ready to go even faster than they had estimated. Then, we had an issue with something on the right rear, they took it right back in, checked it out, and found the issue. We were outa there in no time. Remarkable. More
Fast oil change and tire rotation Rick Dana got me checked in and then they turned my truck around very quickly. It is hard to beat the service I get everytime I bring my truck in. Rick Dana got me checked in and then they turned my truck around very quickly. It is hard to beat the service I get everytime I bring my truck in. More
Truly a pleasure to do business with these people. Extremely responsive and professional. The environment felt very safe and the staff were all very welcoming Extremely responsive and professional. The environment felt very safe and the staff were all very welcoming More
Excellent Service! I arrived for my appointment 10 minutes early and Rick Dana waited on me right away. He resolved all concerns in a courteous and timely manner. minutes early and Rick Dana waited on me right away. He resolved all concerns in a courteous and timely manner. More
I received a call from Joe stating that my car was done but it needed a long list of services. This is my first experience with this dealership and they don't know me from anywhere. I was offended that he but it needed a long list of services. This is my first experience with this dealership and they don't know me from anywhere. I was offended that he assumed all these services were needed. I do not allow my vehicle to go unserviced. More
Very nice people. We felt comfortable there. Will recommend to my friends. Didn't have to wait long and they were to the point on this deal. recommend to my friends. Didn't have to wait long and they were to the point on this deal. More
I love Lou Fusz Ford and all the employees! Joe and Brandon were very helpful with my car. They answered all my questions about my car that I had. Brandon were very helpful with my car. They answered all my questions about my car that I had. More
stress free always been very professional and knowledgeable about the service being done I live 1 mile from dealership in ellisville but worth the time to head to always been very professional and knowledgeable about the service being done I live 1 mile from dealership in ellisville but worth the time to head to Fusz More