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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

April 21, 2020

Brandon was a great help. He was very thorough and good in communication. We had to order radio for our explorer. He handled the order and scheduled the next installation for us. More

by nrana83
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jun 01, 2020 -

Lou Fusz Ford responded

Your business is very important to us. Thank you so much for the review.

April 21, 2020

Jerry Gritt and Lou Fusz Ford are great. They provide exceptional service and take the time to educate their customers. 10/10 would recommend to anyone! More

by Eliot H
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jun 01, 2020 -

Lou Fusz Ford responded

Your review is very important to us. Thank you for taking the time to share your experience with us. If there is anything we can do in the future please let us know. We look forward to seeing you again soon!

April 21, 2020

Thanks so much for fitting my truck into your schedule on the same day that I called. Jerry Gritt did a wonderful job coordinating my work done More

by mhamilton03
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Jun 01, 2020 -

Lou Fusz Ford responded

We appreciate your business! Thank you so much for the high rating!

April 20, 2020

best car buying experience ever I have worked with many, many dealerships over the years...and never have I had a better experience from start to finish. Couldn't recommend this dea More

by MILBOURN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Bryan Anderson, Corey Hughes, Jason Catlin
Jun 01, 2020 -

Lou Fusz Ford responded

We're delighted to hear that you think so! Thanks for coming in to see us!

April 20, 2020

Great experience Great experience, that’s why we have been back numerous times. Would definitely recommend to everyone to shop here. Thanks for keeping its safe enviro More

by SCHMITZ.K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Parker, Jeff Ream
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help.

April 20, 2020

Good service. Dropped the car off, and did some shopping. Car was ready to go when I was done. Text notification was nice and easy. More

by Jdlec1
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for the review and we value your business. We appreciate you taking the time out of your schedule to write a such a wonderful review. We look forward to seeing you at our dealership again soon. Please feel free to reach out to us if there is anything you need in the future.

April 19, 2020

My experience buying from Lou Fusz was nothing less than exceptional. Corey and Alondra were both wonderful and patient throughout the whole process. I will definitely recommend Lou Fusz and especially Core More

by colt.south97
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo, Jeff Ream, Corey Hughes
Jun 01, 2020 -

Lou Fusz Ford responded

Thanks for the kind review. Let us know if we can help with anything else.

April 18, 2020

Everyone was great to work with. Only 2 complaints manager would not come down on price and no floor Matt's. Great company all around More

by Laurimorrison
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo, Jeff Ream
Jun 01, 2020 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We value your business. We are sorry the vehicle did not come with floormats.

April 16, 2020

Very helpful. I had to have the lift gate motor replaced in my 2016 Ford Edge. With the pandemic I had postponed my appointment once already. I called last Friday v More

by Pattyherath
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you for the 5 star rating! We really do appreciate your business and look forward to serving you again in the future!

April 15, 2020

We had a defective window control button. The part was order and installed in a timely manner to our satisfaction. We are very satisfied with the service we received. More

by delkimwalls
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic, Brandon Piel
Jun 01, 2020 -

Lou Fusz Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

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