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Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

April 08, 2020

Rick was so helpful and even explained that I had been paying for oil changes when I had purchased the pass when I bought the car. I had asked about that the first I had brought my car in and they told me More

by AA1DONNA
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 08, 2020 -

Lou Fusz Ford responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

April 08, 2020

Awesome experience, thank you very quick and helpful. I will return here again with my car. They got me in and out in under two hours with repairs done. More

by Kenny
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2020 -

Lou Fusz Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

April 08, 2020

Just when I thought my interaction from my previous visit with the guys in the Service Department from Ronnie to Rick to Brian couldn’t get any better, they come through again! Thanks as always, boys. More

by BlackOps2018
Recommend Dealer
Yes
Employees Worked With
Ronnie (Master Diesel Service Tech), Brian Noles, Rick Dana, Brandon Piel, Jerry Gritt
Apr 08, 2020 -

Lou Fusz Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

April 03, 2020

Horrible from the start. So bad that Ford had issues helping me. Worst service I have experienced anywhere. Feel free to contact for more information but I believe my Ford advisor filed a complaint. More

by KylePromatic
Recommend Dealer
No
Employees Worked With
Joe Jerome
Apr 06, 2020 -

Lou Fusz Ford responded

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April 03, 2020

Great service experience! Lou Fusz Ford Chesterfield Service Advisor Jerry Gritt was very helpful, friendly, professional, and great to work with while handling my service appo More

by Bert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Apr 06, 2020 -

Lou Fusz Ford responded

Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know.

April 03, 2020

Excellent service Cory’s attention to detail and responsiveness was excellent and I am ver happy with my purchase. I look forward to working with him again in the futur More

by janthon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Bryan Anderson, Corey Hughes
Apr 06, 2020 -

Lou Fusz Ford responded

Thanks for the kind review. Let us know if we can help with anything else.

April 02, 2020

Service Department representative Richard Dana is a wonderful person to work with. We have purchased three automobiles from the Lou Fusz automotive network and we are very pleased. More

by Cal McCline
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Apr 06, 2020 -

Lou Fusz Ford responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

April 01, 2020

Fair, no hassle no pressure negotiations. No tricks on internet pricing was as advertised upon arrival. Quick, knowledgable salespeople that treated me with honestly and respect. More

by D.Jackson
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Bryan Anderson, Corey Hughes
Apr 06, 2020 -

Lou Fusz Ford responded

Thank you so much for this lovely review! We feel so grateful that you chose to come to our dealership. If you have any questions, please don't hesitate to reach out to us again.

April 01, 2020

Brakes and brake flush Work was great and price was what we agreed to. I also used a 10% off coupon which helped with the total cost of all worked performed. More

by ROYZEIER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Gritt
Apr 06, 2020 -

Lou Fusz Ford responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care!

April 01, 2020

Great service as always. I had a couple things go bad on my Escape this month and on both occasions Lou Fusz Ford came through with flying colors. I will always service my ca More

by jerrypaule
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron Matlock, Rick Dana, Jerry Gritt
Apr 06, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road.

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