Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a Review

Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
Contact Dealership
View Awards

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,254 reviews

April 01, 2020

Great service by Rick. He was able to address my concerns and fix the issues at hand. He did a great job and I will be coming back. More

by ben.hogan.89
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Apr 06, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you.

April 01, 2020

There was a car I was wanting to purchase but it was not at the Chesterfield location the sales person Alondra, that I was buying the car from asked Marco if he could pick up a car from Kirkwood he came in More

by Tonyatime10
Recommend Dealer
Yes
Employees Worked With
Marco Preciado
Report | Print
Apr 06, 2020 -

Lou Fusz Ford responded

Thank you for the great review. Please come visit us if you need anything else, be it service or sales.

March 28, 2020

Quick and easy service. Due to the virus they were not busy at all. Got my oil changed in an hour. I do wish the waiting room had been cleaned recently though. You can tell it hadn't been wiped down all d More

by misslarissamichelle
Recommend Dealer
Yes
Employees Worked With
Rick Dana, Jerry Gritt
Report | Print
Apr 06, 2020 -

Lou Fusz Ford responded

Thank you so much for your review! We value your business and look forward to seeing you again soon.

March 27, 2020

Fast and furious as usual. I have been here 6 times now and the receiving is always great. That is what I liked the most. More

by saikrishna905
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Apr 06, 2020 -

Lou Fusz Ford responded

Thank you so much for this excellent feedback and your very kind recommendation of our dealership. It was a pleasure to assist you and please let us know when we can do so again!

March 27, 2020

Great personal attention to detail. Pleasant experience all the way around. No hassle and easy to work with people. I am looking forward to future service visits. Dan and Billy make a More

by AVA Van
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Hoeflinger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Hoeflinger, Jeff Ream, Rick Dana
Report | Print
Apr 06, 2020 -

Lou Fusz Ford responded

Thank you so much for your feedback. We greatly appreciate the opportunity to work with you and earn your business. Please let us know if we can ever help you in the future.

March 25, 2020

They were very friendly and were able to get things done timely. I had multiple issues and all were able to be addressed in one visit More

by gilbert2621
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Report | Print
Apr 06, 2020 -

Lou Fusz Ford responded

We strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else.

March 25, 2020

Great Service! Quick and great service! I didn't have an appointment, but Rick and the staff were able to get me in. I would defiantly bring my vehicle back when in More

by veaon.harris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Apr 06, 2020 -

Lou Fusz Ford responded

We’re delighted to hear of your positive experience at our dealership. It was our pleasure doing business with you.

March 25, 2020

I brought my car in for some service and Brandon was great! He was really easy to work with and got everything taken care of. More

by MEGRC.TAYLOR
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Report | Print
Apr 06, 2020 -

Lou Fusz Ford responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear that our team was able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you.

March 25, 2020

Dash warning light Rick was great to work with and even though additional parts needed to be replaced in the end taking more time, Rick made sure customer service and sa More

by ryan.law
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Apr 06, 2020 -

Lou Fusz Ford responded

Thanks for the wonderful review! Anytime our customers let us know that they had a very pleasant experience it brings us great joy. Once again, we appreciate your business and hope you'll keep in touch for your future car needs.

March 25, 2020

Excellent service, as always! We have been using Lou Fusz Ford to service our vehicles for years. Their service is excellent, cost is reasonable, and they do a great job of commun More

by mkbulanda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Jerome
Report | Print
Apr 06, 2020 -

Lou Fusz Ford responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again!

1
...
176
177
178
...
226