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Lou Fusz Ford
Chesterfield, MO
2,251 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 2,251 reviews
February 18, 2020
Helpful, detailed, and personable! Great experience working with John and Bryan! As a female buying a car I never once felt that I was subjected to "mansplaning" and was very happy wit Great experience working with John and Bryan! As a female buying a car I never once felt that I was subjected to "mansplaning" and was very happy with the entire experience. More
by Astuckey13
Employees Worked With
John Stahl, Bryan Anderson
February 18, 2020
Rick and his service is always great!! On numerous times his gone above and beyond! Major kudos for his help when last year my brand new car died in the Bank of America parking lot!! his gone above and beyond! Major kudos for his help when last year my brand new car died in the Bank of America parking lot!! More
by Happy camper
Verified CustomerEmployees Worked With
Rick Dana
February 17, 2020
We made an appointment for oil change and tire rotation Also wanted a new key fob programmed Arrived early and was checked in promptly Vehicle was serviced quickly and key fob was ordered Also wanted a new key fob programmed Arrived early and was checked in promptly Vehicle was serviced quickly and key fob was ordered More
by sandsfarm
Employees Worked With
Jerry Gritt
February 17, 2020
The only Ford dealership that I feel absolutely sure that I will receive excellent service every visit. Thank you especially to Rick and Jerry in service! I will receive excellent service every visit. Thank you especially to Rick and Jerry in service! More
by BlackOps2018
Employees Worked With
Rick Dana, Joe Jerome, Jerry Gritt, Kevin Montagne, Jamie Stocks
February 17, 2020
I drive the 24 miles because it's worth it. Nice knowlegdeable service reps. Offered a ride but I chose to wait and was in and out sooner than expexted. knowlegdeable service reps. Offered a ride but I chose to wait and was in and out sooner than expexted. More
by eearles
Employees Worked With
Brandon Piel
February 14, 2020
Routine service Rick and the service team are always responsive, on time and do a great job. They communicate effectively during the service period and always at a f Rick and the service team are always responsive, on time and do a great job. They communicate effectively during the service period and always at a fair price. More
by anonymous
Employees Worked With
Rick Dana
February 14, 2020
I was taken advantage of, and lied too. The fuel pump I was taken advantage of, and lied too. The fuel pump that was installed by y’all is defective, gas gauge stopped working after y’all installed fu I was taken advantage of, and lied too. The fuel pump that was installed by y’all is defective, gas gauge stopped working after y’all installed fuel pump and vehicle not running right after fuel pump was installed. Managment would not return my calls, so I had to get a police officer to come down with me. More
by ManuelSMacias
Employees Worked With
Joe Jerome, Jason Catlin
February 13, 2020
Very attentive to my needs Joe Jerome went above and beyond to address my needs and concerns regarding my oil changes. on my Ford Escape. Joe is an asset to the dealership !!! Joe Jerome went above and beyond to address my needs and concerns regarding my oil changes. on my Ford Escape. Joe is an asset to the dealership !!! More
by Lawman
Employees Worked With
Joe Jerome
February 13, 2020
My first and only experience so far was good with regard to checking in the vehicle, and receiving updates. The actual work on my vehicle was exceptionally well done, and thorough, with any additional issue to checking in the vehicle, and receiving updates. The actual work on my vehicle was exceptionally well done, and thorough, with any additional issue being identified and corrected. More
by bcrawford3
Employees Worked With
Brandon Piel
