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Lou Fusz Ford

Chesterfield, MO

4.6
2,213 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,213 reviews

March 04, 2024

Great service, personal treatment Always quality care and easy access to the Service Center Excellent customer care as always! More

by mv.maz
Recommend Dealer
Yes
Employees Worked With
Technician Bryan Mazuranic
Mar 05, 2024 -

Lou Fusz Ford responded

Thank you for the kind words! We're happy to hear that our service center was able to take care of your needs!

March 03, 2024

Friendly, pleasant, and the feeling of always available to help...Best experience I have ever had purchasing automobile More

by GIBSONCOLLINS
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Bijan Porshahidy
Mar 05, 2024 -

Lou Fusz Ford responded

Our staff here at Lou Fusz Ford is always available to help with all of your needs! We're thrilled to hear that we were able to get you in a new car!

March 02, 2024

Battery tested low it was tested again at the dealership still tested low and was replaced More

by jg3042
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian
Mar 05, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service staff was able to take care of your issues with your battery. Thanks for the review!

March 02, 2024

After having a mediocre experience at Pundmann Ford, Ford customer service suggested I Try a different dealership. It was like night and day. I sensed genuine concern for my dilemma and a major effort was ma More

by Magoose
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Mar 05, 2024 -

Lou Fusz Ford responded

Our staff at Lou Fusz Ford is dedicated in taking care of all of our customers' needs. We're happy to hear that we were able to provide that experience to you! We look forward to working with you again in the future!

March 02, 2024

Very helpful and explained everything Kept me updated about my car, explained what was wrong, took me at the last min as well which was really nice of them. More

by abierisa5
Recommend Dealer
Yes
Employees Worked With
Brandon
Mar 05, 2024 -

Lou Fusz Ford responded

We're happy to hear that our service staff was able to go above and beyond for you!

March 01, 2024

Always a great experience. I'll be back time and time again Happy with the service. More

by brentmellenbruch
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Bijan Porshahidy
March 01, 2024

Excellent service with great people who were very friendly, knowledgeable, and professional Thanks for everything! More

by bigalrivera
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy, Bijan Porshahidy
Mar 01, 2024 -

bigalrivera responded

Fantastic place to do business! Made it easy to understand what all was happening and I felt no pressure to do one thing or another.

February 29, 2024

Brandon is always the best in explaining any services that the truck needs and why it's needed. He also does a great job of keeping me updated throughout the service process. More

by trpbgy7
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Feb 29, 2024 -

Lou Fusz Ford responded

We're thrilled to hear that Brandon was able to take care of you and your truck!

February 29, 2024

They were very responsive and a pleasure to deal with. Great customer service! Luke was a true professional. More

by john.moore816
Recommend Dealer
Yes
Employees Worked With
Luke Hardin, Luke Hardin
Feb 29, 2024 -

Lou Fusz Ford responded

Thank you for the kind words! We're happy to hear that Luke was able to take care of your needs!

February 29, 2024

The dealer did not tell me the truck had 3800 miles on it until 2 days before i was picking it up the website said 199 miles. Plus the truck had serveral scratches on it. I paid for a bed liner and they orde More

by rick2102
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Luke Hardin, Luke Hardin