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Lou Fusz Ford

Chesterfield, MO

Overview
Reviews
4.6
2,211 Reviews
Call Dealership (636) 238-5919
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,211 reviews

February 18, 2024

You charged me to add Freon when I have a warranty. You said no leaks found. The only reason to charge ac is if it's low. Charge = low or leak. More

by Kyle@fullcareinc.com
Recommend Dealer
No
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Helpful
February 17, 2024

Lou Futz was very quick to get back to us when we asked any questions. More

by scottsmith
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Drew Johnston
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Feb 19, 2024 -

Lou Fusz Ford responded

We're happy to hear that we were able to provide great communication for you!

Helpful
February 17, 2024

purchase went smooth, truck was what they said it was, it was good working with them More

by orttec
Recommend Dealer
Yes
Employees Worked With
Greg Andert
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Feb 19, 2024 -

Lou Fusz Ford responded

We're happy to hear that our sales staff was able to get you into your truck! We hope you enjoy it!

Helpful
February 17, 2024

Excellent service writer and employees. Very Clean waiting area. Prompt service with limited wait time. More

by meyerzoo4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service writer
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Feb 19, 2024 -

Lou Fusz Ford responded

We're happy to hear that your service experience with us was an excellent one!

Helpful
February 16, 2024

Great Everything was done as promised. Always feel like my business is important to them More

by jlaytham3
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Feb 19, 2024 -

Lou Fusz Ford responded

Your business is very important to us! We appreciate you as a customer and we're thrilled that we were able to provide you with a great experience!

Helpful
February 16, 2024

Great communication and appreciated how quickly we were able to make an appointment and have everything completed. More

by vbreckle
Recommend Dealer
Yes
Employees Worked With
Brad
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Feb 16, 2024 -

vbreckle responded

Thank you for getting us in and the prompt and courteous communication.

Feb 19, 2024 -

Lou Fusz Ford responded

Thank you for the kind words! We're happy that we were able to take care of your needs!

Helpful
February 16, 2024

Good service. Good communication. Good explanations of all of the services being rendered as part of the 90,000 tune-up More

by Jim
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Feb 19, 2024 -

Lou Fusz Ford responded

We're happy that our service department was able to provide you with a good experience! Thank you for choosing us!

Helpful
February 16, 2024

Rick did a great job explaining the repair and working with me to get it completed. More

by jonperkins
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Feb 19, 2024 -

Lou Fusz Ford responded

We're happy to hear that Rick was able to provide you with a great experience!

Helpful
February 15, 2024

Rick is always great to work with. Explains everything well and was very timely Rick is great to work with More

by Scottsussman1
Recommend Dealer
Yes
Employees Worked With
Rick
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Feb 16, 2024 -

Lou Fusz Ford responded

We're happy to hear that Rick was able to take care of you! Thank you for the review!

Helpful
February 15, 2024

I love Lou Fusz for my service work. The staff is wonderful and so friendly and they take great care of my car. Am so appreciative. More

by DLM
Recommend Dealer
Yes
Employees Worked With
Brad
Report | Print
Feb 16, 2024 -

Lou Fusz Ford responded

We appreciate you as a customer! Thank you for the kind words!

Helpful
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