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Lou Fusz Ford
Chesterfield, MO
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile!
Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis.
Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 2,254 reviews
Verified Customer
July 21, 2022
They were terrible. They don’t know service about the cars they sell. No one answers the phone or empties full voice mail box. I called 5 times and the service manager n They don’t know service about the cars they sell. No one answers the phone or empties full voice mail box. I called 5 times and the service manager never returned my call. Never going back. More
by mvhastings
July 21, 2022
I noticed a oil leak on my brand new ‘22 truck with 3k miles on it. Upon bringing to the dealership, my salesman and the sales team were very dismissive and said that there was nothing they could do to he miles on it. Upon bringing to the dealership, my salesman and the sales team were very dismissive and said that there was nothing they could do to help me. They told me to, if I wanted, to bring it to service and make an appointment on my own. I figured they would have at least offered to help schedule me in service as soon as possible. When asking if they had a loner car they said no and my best bet was to call Enterprise and figure it out myself. I was very disappointed with the dismissive and unconcerned attitude of the sales team, given the truck was brand new. The service team however was great, the whole team was very pleasant and services my truck ahead of schedule. More
by J Schellhase
Employees Worked With
Paul Parker
July 21, 2022
Brandon did a great job. The car was done when estimated. The Lyft ride was really helpful. Good communication. Got me in within a couple days of asking for service. I’l The car was done when estimated. The Lyft ride was really helpful. Good communication. Got me in within a couple days of asking for service. I’ll be back More
by mccarthypat1956
Employees Worked With
Brandon
July 21, 2022
The service team was great, the whole team was very pleasant and communicated well. Services fixed my truck ahead of schedule. I do wish that my truck would have been looked at initially with more prio pleasant and communicated well. Services fixed my truck ahead of schedule. I do wish that my truck would have been looked at initially with more priority considering it is brand new. More
by J Schellhase
Employees Worked With
Paul Parker
July 21, 2022
didn't fully complete the job the first time. left truck dirtier than it was before. waited for us to complain before apologizing and offering to make it right. left truck dirtier than it was before. waited for us to complain before apologizing and offering to make it right. More
by DANFRIESWICK
Employees Worked With
don't know
July 20, 2022
Excellent service. Friendly, polite and professional staff. Work was completed quickly and appropriately. Would definitely recommend. Friendly, polite and professional staff. Work was completed quickly and appropriately. Would definitely recommend. More
by rbrady
Employees Worked With
Service, Brad Middendorf
