Back

Lou Fusz Ford

Chesterfield, MO

4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
Contact Dealership

2 Caprice Drive

Chesterfield, MO

63005

Directions

By Type

Showing 2,254 reviews

April 30, 2022

My experience was wonderful with Lou Fusz! I will definitely recommend Lou Fusz and Abigail Fox to anyone I know looking for a car! More

by Shannar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Grant Woods
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abigail Fox
May 02, 2022 -

Lou Fusz Ford responded

We appreciate you! Thank you for choosing our store and we look forward to seeing you again!

April 29, 2022

It was a long wait but I was compensated and very satisfied with the customer service I received. Also a hole in my tire got repaired under warranty with no hassle. More

by VHERZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon in service dept.
May 02, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to hear about your experience with our store. We look forward to seeing you again in the future!

April 29, 2022

I have always had good service every time I go to your place all the service people are helpful and friendly More

by DBDEBERT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
May 02, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to hear about your experience with our store. We look forward to seeing you again in the future!

April 29, 2022

Very very helpful. I can I’m not knowing much about what to do about my car and they took care of the issue quickly and efficiently. More

by KATE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic
May 02, 2022 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review. We are happy you chose our store and we hope to see you again.

April 28, 2022

Very pleased with service. Got an appointment very fast and the Service Tech, Brad, was great. Very helpful and explained everything thoroughly. More

by rjoe2868
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Department, Brad was the Service Advisor
May 02, 2022 -

Lou Fusz Ford responded

We are happy to have you as our customer, and we look forward to seeing you again. Thank you for taking the time to leave us a kind review!

May 02, 2022 -

rjoe2868 responded

Very good job, Brad (Service Advisor) was excellant.

May 02, 2022 -

rjoe2868 responded

Very good servicd, Brad (Service Advisor) was excellant.

April 27, 2022

Good, got in right away answer all my questions and worries about 🚗 good day was had More

by Bonnieblue52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
May 02, 2022 -

Lou Fusz Ford responded

Thank you! We are happy to serve you in our store and we look forward to serving you again! We appreciate you.

April 26, 2022

Takes service department a while to answer the phone when making an appointment. this is frustrating. More

by SLEKICH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic
Apr 27, 2022 -

Lou Fusz Ford responded

Thank you for bringing this to our attention!

April 25, 2022

Fast and courteous. Waiting room was a little too warm. Overall easy experience. Wish they could wash the car there jnstead of going to a separate car wash More

by elizabethschweppe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Fritts
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 27, 2022 -

Lou Fusz Ford responded

We appreciate you as our customer. We are happy to serve you and we look forward to serving you in our store again!

April 25, 2022

They answered my questions right away, very helpful. Very polite . They explain the car issue clearly More

by rolandabounader
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad
Apr 25, 2022 -

Lou Fusz Ford responded

We are happy to serve you in our store and we look forward to serving you again! We appreciate all of your kind words. Thank you!

April 22, 2022

We can not say enough about how good our service is here and will continue to be a loyal customer. More

by EREKATOSH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel
Apr 25, 2022 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review. We appreciate you choosing our store and we look forward to seeing you in our store again!

...
71
...