
Lou Fusz Ford
Chesterfield, MO
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 6:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Nice guys working there. The service associates are definitely not the problem. Doubling the price of an oil change is ridiculous though. I have been coming here the past 3 years and will not return. W definitely not the problem. Doubling the price of an oil change is ridiculous though. I have been coming here the past 3 years and will not return. We used to get print outs of brake life etc and the last few trips we haven’t just not received that but even had them forget to put the next mileage sticker on the windshield. It seems as the overall experience has gone down the price has surged. This last trip they couldn’t even clod a tire rotation due to the lugs that ford installed swelling and ruining themselves. Overall an ok place but most certainly not worth what you get anymore. Definitely won’t return. More
After a long wait to get the parts, the repairs were made quickly and correctly, my car is running and acting like it is brand new. My representative was helpful and I added some other work to the order. quickly and correctly, my car is running and acting like it is brand new. My representative was helpful and I added some other work to the order. More
I have always been happy with Lou Fusz Ford over my last 6 vehicles purchased from them. The team is always pleasant and try in every way to make your service experience a pleasant experience 6 vehicles purchased from them. The team is always pleasant and try in every way to make your service experience a pleasant experience More
I contacted Salesman Brandon about a Ford Focus I was interested in and I was told the vehicle was being cleaned and he would notify me when the vehicle was available for a test drive. A couple days late interested in and I was told the vehicle was being cleaned and he would notify me when the vehicle was available for a test drive. A couple days later I again contacted Brandon was advised that the vehicle was sold however provided several more expensive vehicles as options. It appears that this vehicle was never really available and that this appeared to be some sort of bait and switch to attract customers. I have bought vehicles from Lou Fusz dealerships in the past however they will no longer have my business. More