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Lou Fusz Ford

Chesterfield, MO

4.7
2,251 Reviews

2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,251 reviews

November 05, 2021

Service was great, work was performed on time and communication was good and check in and out was smooth. More

by shelclan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick
Nov 05, 2021 -

Lou Fusz Ford responded

We appreciate your kind words! We look forward to seeing you again. Thank you!

November 05, 2021

Service was fast with very short waiting time before and after check end. Atmosphere was also friendly. More

by Ulybee
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo
Nov 09, 2021 -

Lou Fusz Ford responded

We appreciate you taking the time to leave us a review! We are happy to serve you and we look forward to seeing you again!

November 04, 2021

Lauren was really awesome, so willing to go the extra to find a car that was right for me and also very kind hearted and real. Definitely would refer her to family and friends. More

by leupolu99
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Drazic, Bryan Anderson, Lauren Sutter
Nov 04, 2021 -

Lou Fusz Ford responded

Thank you! We are happy to have Lauren on our staff and we appreciate your recommendation of her! We hope to see you in our store again!

November 04, 2021

Got me right in got me financing and got me going down the road in a timely matter would highly recommend them More

by Vaughn Paul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Jeff Ream, Brad Greene
Nov 05, 2021 -

Lou Fusz Ford responded

Thank you, Paul! We appreciate your recommendation of our store, and we hope to see you again!

November 04, 2021

Rick did a great job for us! Scheduled appointment, done in time and good feedback. More

by SCOTT.SUSSMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick was great
Nov 05, 2021 -

Lou Fusz Ford responded

Thank you, Scott! We appreciate your business and your kind words about Rick! We look forward to seeing you again!

November 03, 2021

Rick Dana and Lou Fusz performed excellent troubleshooting on my F150 engine compartment noise. They completed the work in one day and I was back on the road. More

by EARICHMOND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Nov 04, 2021 -

Lou Fusz Ford responded

We are happy to hear this! Thank you for your kind review! We are happy to serve you, and we look forward to serving you again!

November 02, 2021

I am very very reluctant to purchase any vehicles from my long time dealer and put a lot into making the decision to use a different salesperson and dealership. Alondra went above and beyond as a salesperson More

by Geri Howe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo, Bryan Anderson
Nov 02, 2021 -

Lou Fusz Ford responded

Thank you, Geri! We are happy that we were able to serve you and get you into the vehicle you wanted! We hope you enjoy your new vehicle and we hope to see you again in the future!

October 30, 2021

Brandon in service took great care of me,and at all times kept me up to date on the repair More

by Mplewis93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
Nov 02, 2021 -

Lou Fusz Ford responded

We are happy to hear this! Thank you for choosing our store and taking the time to leave us a review! We hope to see you again.

October 30, 2021

Lauren was very helpful with finding me a certified used car to replace my gas guzzling truck. When the time is right I will be buying again from her or any other Lou Fusz network. More

by sdorlaque86
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alondra Cornejo, Jeff Ream, Lauren Sutter
Nov 02, 2021 -

Lou Fusz Ford responded

Thank you! We appreciate your business and we look forward to seeing you in one of our stores in the future!

October 29, 2021

Rich was very professional and made me feel welcome. He kept me updated during my wait. More

by Jehigh53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich
Oct 29, 2021 -

Jehigh53 responded

Rich was very professional and made me feel welcome.

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