Lou Fusz Ford

Easy check in. Attentive agent, who caught some flagged, advised repairs/checks that hadn’t been done. But some of them had. The easy ones I knew were done during an oil change at Dobbs. Ford Agent said he advised repairs/checks that hadn’t been done. But some of them had. The easy ones I knew were done during an oil change at Dobbs. Ford Agent said he had no way to check if the work was done somewhere else, which sounded logical, until Dobbs pulled my car up on on Carfax. He showed me how he could see every service and repair no matter where it was done. He printed it out for me. Now why couldn’t Ford do that? It would have saved me a trip to Dobbs to see what other flagged items they might have done. Have to wonder if Ford would have redone the recent work and said nothing. Maybe not. But not doing the carfax check was less than a 5 star visit. More

Jerry Grit takes car of all service needs. Repairs are made promptly, any issues (he contacts me) and he keeps me informed on progress. Would go any other place. made promptly, any issues (he contacts me) and he keeps me informed on progress. Would go any other place. More

Paul Parker was helpful, knowledgeable when helping us to purchase our 2018 Ford Escape. Very satisfied with Paul and Lou Fusz. purchase our 2018 Ford Escape. Very satisfied with Paul and Lou Fusz. More

Service was great, work was performed on time and communication was good and check in and out was smooth. communication was good and check in and out was smooth. More

Service was fast with very short waiting time before and after check end. Atmosphere was also friendly. after check end. Atmosphere was also friendly. More

Lauren was really awesome, so willing to go the extra to find a car that was right for me and also very kind hearted and real. Definitely would refer her to family and friends. find a car that was right for me and also very kind hearted and real. Definitely would refer her to family and friends. More

Got me right in got me financing and got me going down the road in a timely matter would highly recommend them the road in a timely matter would highly recommend them More

Rick did a great job for us! Scheduled appointment, done in time and good feedback. in time and good feedback. More

Rick Dana and Lou Fusz performed excellent troubleshooting on my F150 engine compartment noise. They completed the work in one day and I was back on the road. troubleshooting on my F150 engine compartment noise. They completed the work in one day and I was back on the road. More

I am very very reluctant to purchase any vehicles from my long time dealer and put a lot into making the decision to use a different salesperson and dealership. Alondra went above and beyond as a salesperson long time dealer and put a lot into making the decision to use a different salesperson and dealership. Alondra went above and beyond as a salesperson, she went out into the rain and did 2 videos for me so I could preview the vehicle, I work very long hours and don’t have the ability to hop in my vehicle and shop in person like I like to do. I work 49 miles in the opposite direction of my home towards Columbia Mo and live apparently 60 miles from the dealership in the opposite direction. She worked with my husband to get all my questions answered and I greatly appreciated that. More