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Lou Fusz Ford

Chesterfield, MO

Overview
Employees
Reviews
Vehicles
4.7
2,254 Reviews
Here at Lou Fusz Ford, it is our mission to be the automotive home of drivers in the St. Louis, MO area. We provide a vast selection of new and used vehicles, exceptional car care and customer service with a smile! Speaking of new Ford models, you have your pick of our showroom. Our local Chesterfield Ford dealership keeps a great stock of used cars, trucks, and SUVs in inventory. With competitive prices offered on every pre-owned model for sale on our lot, you won't find a reason to visit any other Ford dealership near St. Louis. Lou Fusz Ford is conveniently located in Chesterfield and services the St. Louis, West County, Westport, Sunset Hills, South County, St. Charles, O'Fallon, St. Peters and surrounding areas. We have a wide vehicle selection with Incredible Staff. We have a top notch service department and an excellent Sales and Finance Department here to serve you.
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2 Caprice Drive

Chesterfield, MO

63005

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Showing 2,254 reviews

October 14, 2021

We are very pleased with the service we received from Lou Fusz. Rick Dana worked with us to obtain parts that were on backorder to repair our vehicle. Rick kept us up to date on everything. More

by WEBER6040
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Oct 20, 2021 -

Lou Fusz Ford responded

Thank you for taking the time to leave us a review! We are happy that you chose our store and we look forward to seeing you again!

October 12, 2021

They took the time to look at everything to ensure there were no issues with my Bronco Sport More

by Jo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
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Oct 13, 2021 -

Lou Fusz Ford responded

Thank you, Jo! We are happy to hear this! We are happy to serve you, and we look forward to serving you again!

October 12, 2021

Tires and oil change were done very quickly and also let me know that I need brakes in the future. More

by lrmntgn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Piel and Mark Brickey, Kevin Montagne
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Oct 13, 2021 -

Lou Fusz Ford responded

We are happy to hear that you were satisfied with your service! We look forward to serving you again!

October 11, 2021

From the young lady scheduling my appointment to the service advisor (Ed) to the mechanic who took time to answer my questions, everyone was very courteous, friendly and polite. More

by Bluzfan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
Report | Print
Oct 12, 2021 -

Lou Fusz Ford responded

Thank you, we appreciate your kind words about our staff! We look forward to seeing you again! Thank you.

October 11, 2021

This dealership understands the needs of its customers and supports their input whenever it is provided. More

by OGJC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bijan Porshahidy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ed Harshaw
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Oct 12, 2021 -

Lou Fusz Ford responded

We are happy to hear this! We appreciate you and look forward to serving you again!

October 09, 2021

Our advisor, Ed Harshaw explained what was going to be done to our car and was quick and accurate with the paperwork. More

by twowinboyz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Harshaw
Report | Print
Oct 11, 2021 -

Lou Fusz Ford responded

Thank you! We value you as our customer, and we are happy to serve you! We look forward to seeing you again!

October 06, 2021

Very friendly service department. I Appreciate scheduling, pick up, and communication through the texting service. More

by Bajones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Grit
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Oct 07, 2021 -

Lou Fusz Ford responded

We appreciate you choosing Lou Fusz Ford! We are happy to hear about your great experience, and we value you as our customer. Thank you!

October 06, 2021

Okay it was an okay visit. I waited in the waiting area. It was comfortable More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department
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Oct 07, 2021 -

Lou Fusz Ford responded

Thank you, Dan! We are happy to hear that you were satisfied with your experience!

October 06, 2021

Great communication, helpful advice, quick service, Rick Dana is awesome and customer satisfaction focused, easy pay. More

by a.vosburgh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Dana
Report | Print
Oct 07, 2021 -

Lou Fusz Ford responded

We appreciate you choosing our store and your kind words about Rick! We look forward to seeing you again!

October 06, 2021

Great service. Quick follow up and everything completed on the first visit. Thanks again Lou More

by SG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Gianino, Grant Woods, Corey Hughes, Kevin Montagne
Report | Print
Oct 07, 2021 -

Lou Fusz Ford responded

We value you as our customer, and we are happy to hear that you had a great experience with us! We hope to see you again!

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