Lou Fusz Ford - Service Center

Do not take your Ford vehicle here! The service department is inadequate at best! My daughter made an appointment a month ago to have a recall item taken care of and to also have a fe The service department is inadequate at best! My daughter made an appointment a month ago to have a recall item taken care of and to also have a few things checked out. They have had the car for two days and have done nothing with it with no communication whatsoever! More

Every-time i come in for my routine service it’s always Easy ,quick ,and efficient! Friendly & easy going employees! Easy ,quick ,and efficient! Friendly & easy going employees! More

I was able to schedule an oil change next day. The facility was clean and the staff was friendly. The facility was clean and the staff was friendly. More

Brad was very pleasant and thorough! I appreciated that the work was done ahead of schedule. I appreciated that the work was done ahead of schedule. More

Courteous and prompt sevice. Not sure about having to write so many wirds. Come o Not sure about having to write so many wirds. Come o More

Got my trucks oil changed quickly and painlessly. Offered extra maintenance but wasn’t necessary this time Offered extra maintenance but wasn’t necessary this time More

Everyone I worked with was professional, knowledgeable and customer focused. They took great care of my restored Bronco. and customer focused. They took great care of my restored Bronco. More

I patronize this dealership because I trust it to care for my vehicle and keep it operating safely. for my vehicle and keep it operating safely. More

Took my 2022 ford bronco in to be repaired. Rear ended. Paid for new bumper and sensor. Wrong sensor installed and bumper did not get replaced. Still same damaged bumper. To top it all off the Rear ended. Paid for new bumper and sensor. Wrong sensor installed and bumper did not get replaced. Still same damaged bumper. To top it all off the the bumper I didn’t get is for a 2021 badlands. I have a 2022 outer banks tech #715 Mark probably ordered wrong bumper and realized when it came it and put the old damaged bumper on thinking we wouldn’t notice. Makes me wonder about the sensor??? That’s a weird blue when all my sensors are black!!!! Second no check for alignment issues was done. The reflector light is still cracked. Makes me question what other shady stuff goes on at this dealership, here I thought I was doing the right thing by having a Ford company repair it. Just looked up the codes for sensor part like I did the bumper and guess what!!! IT DOES NOT FIT A 2022 outer banks bronco… almost tempted to call better business bureau and let them know what kind of services are being provided or should I say not provided. Very shady tech you have representing your company!!! More

I Love the valet pick up option and communication between me and my representative! Well done! me and my representative! Well done! More