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Lou Fusz Kia

St. Louis, MO

4.6
4,351 Reviews
Kia automotive dealer located in the center of the St. Louis area
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1025 N Lindbergh Blvd

St. Louis, MO

63132

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Showing 4,351 reviews

November 22, 2019

Great! My visit at Kia was quick and easy! The staff are wonderful! My car was done in a timely manner, and when I arrived to pick it up, the process went s More

by KR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for taking the time to leave us this feedback. Your review gives us the opportunity to learn if we are delivering great customer service and we are glad that this was the case with you! Please let us know if we can help you with anything else, thanks!

November 22, 2019

Excellent Service Department Lou Fusz Kia was great to work with. They were always responsive to questions and kept me informed of the progress of my repair. My car needed a maj More

by CHERILYNNQ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for reviewing your experience! We're happy to hear that you enjoyed your time with us.

November 22, 2019

Amazing The workers in the service department seem to always care and take pride in their job Kevin seems to always know what I need and never pushes anything More

by mrsb3939
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Derleth
Feb 24, 2020 -

Lou Fusz Kia responded

We're delighted to hear that you think so! Thanks for coming in to see us!

November 20, 2019

It was a very good experience I have always enjoyed coming to Lou Fusz the customer service staff are just wonderful. They make you feel welcome and like you are the most important More

by marush8956
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicole
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day.

November 19, 2019

Thank you! I have a Kia Sorento. I’ve bought at least 3 within the last 10 years. Recently I took my car to another shop to get my oil change. I had a coupo More

by morpierce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Day, Zack Lentz
Feb 24, 2020 -

Lou Fusz Kia responded

We are so honored to have you as a valued customer! Thank you for the great rating.

November 19, 2019

Car repair My car started having problems on a Monday after my granddaughter dance class. I called the Kia dealership and Zack answered the call I explain what More

by LIZMCFOWLAND
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zack Lentz, Kevin Derleth, Nicci Pollard, Lucas Sellers
Feb 24, 2020 -

Lou Fusz Kia responded

We are so glad you had a great experience. We strive at offering a pleasant non-stress experience. If there is anything we can do for you in the future please let us know. We look forward to seeing you again soon.

November 18, 2019

Awesome Got me In Got Me Out I didnt have an appointment but they worked me in got me fixed up and out With record time As always Friendly courteous and always able to work me I More

by SUZYLVSEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for doing business with us. We appreciate your loyalty and your continued trust in our dealership and our staff. Rest assured that we will do everything it takes to make us deserving of your loyalty.

November 18, 2019

Smooth Transaction Normally losing a deal on a new car is a difficult process, not at Lou Fusz. Looked at the vehicle I purchased at a few other dealers. Lou Fusz sol More

by rmkilper
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicole, Kris Portnoy
Feb 24, 2020 -

Lou Fusz Kia responded

Thanks for the kind review. Let us know if we can help with anything else.

November 18, 2019

Excellent Customer Service Working with my salesman Larry was rewarding. He was very knowledgeable and helpful. Always available when I had questions and was unsure of what I wa More

by bjkincaide
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Haywood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2020 -

Lou Fusz Kia responded

We appreciate you for taking the time to give our dealership such an excellent star rating. It helps us to know that we are meeting the needs of our customers.

November 18, 2019

Awsome body repair I took my 14 Dodge Charger to lou fusz to repair my car from someone backing into it. Not only did they do a great job, the estimate from lou fusz wa More

by Steve_b8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of names
Feb 24, 2020 -

Lou Fusz Kia responded

Thank you for the perfect star rating. We really appreciate you coming in to see us.

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