Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Fusz Kia
St. Louis, MO
4,414 Reviews
Kia automotive dealer located in the center of the St. Louis area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,413 reviews
May 27, 2019
In and out! This will have been my 3rd car from Lou Fuze Kia and my 6th car total from Lou Fuze auto network. I am very pleased with all of my experiences to the This will have been my 3rd car from Lou Fuze Kia and my 6th car total from Lou Fuze auto network. I am very pleased with all of my experiences to the dealerships. This last one was definitely the quickest and easiest I have every been through, From the sales floor to the back office financing. No pressure and very friendly service. I look forward to my next encounter with this dealership! More
by AARON.TAYKOWSKI
Verified Customer
May 24, 2019
Very attentive and accomodating. I'm glad to have found a reliable and efficient mechanic shop (a real challenge for women, especially). Also appreciated the ride to work and car cle I'm glad to have found a reliable and efficient mechanic shop (a real challenge for women, especially). Also appreciated the ride to work and car cleaned! Thank you. More
by Catherine
Employees Worked With
Zack Lentz, Lucas Sellers
May 23, 2019
Not up to their usual excellent standards. There were no beverages available and only limited snacks. They also did not wash my car as they usually do. The service was prompt, which was app There were no beverages available and only limited snacks. They also did not wash my car as they usually do. The service was prompt, which was appreciated. More
by jharvey99
Employees Worked With
Nicci Pollard
May 23, 2019
Service department I had an appointment - car was taken on time and services were performed promptly and professionally. Service department employees were very courteou I had an appointment - car was taken on time and services were performed promptly and professionally. Service department employees were very courteous and friendly. Car was also washed and vacuumed. Very nice experience. More
by tmfr641
Employees Worked With
Kevin Derleth
May 23, 2019
Great customer service Sam was extremely helpful, super friendly and really helped at problem-solving. This is the case every time I visit the facility in Creve Coeur. Sam was extremely helpful, super friendly and really helped at problem-solving. This is the case every time I visit the facility in Creve Coeur. More
by Sherry
Employees Worked With
Sam
May 22, 2019
Great, quick service Lou Fusz Kia Creve Coeur customer service was great with Nicci. They got the job done fast and easy. Thanks! I really do appreciate that. Lou Fusz Kia Creve Coeur customer service was great with Nicci. They got the job done fast and easy. Thanks! I really do appreciate that. More
by R hill
Employees Worked With
Zack Lentz, Kevin Derleth, Nicci Pollard
May 22, 2019
great service on my car. The service is great but the car wash could be better. The car was washed but it was not wiped down very well. I would have thought that the person wa The service is great but the car wash could be better. The car was washed but it was not wiped down very well. I would have thought that the person washing the cars was not to busy and he could have done a better job on my car. Other than that the car was serviced in a very timely matter. More
by m.blosser
Employees Worked With
Nicci Pollard
May 22, 2019
Friendly and Knowledgeable Staff My service adviser was Kevin D. and he was extremely helpful and knew exactly what services my car needed and when it needed them. I am a busy mom of My service adviser was Kevin D. and he was extremely helpful and knew exactly what services my car needed and when it needed them. I am a busy mom of 3 with a full time job and my Sorento is my life-line, I fully trusted Kevin and the service team with my vehicle and the wait in the lobby was worth it (only about 45 mins)! I honestly can't wait to go back because I love looking at the other vehicles in the showroom and getting ideas for the next KIA that I'll buy! Shout out to Kevin: you were the bomb.com and keep up the great work! More
by brittany.mische
Employees Worked With
Kevin Derleth
May 21, 2019
Always done well for me Lucas the service gentlemen done all he could to take care of me. Kia has always got me in quickly for any repair I’ve ever needed. Lucas the service gentlemen done all he could to take care of me. Kia has always got me in quickly for any repair I’ve ever needed. More
by cpierce065
Employees Worked With
Lucas Sellers
May 17, 2019
Efficient and accommodating I was on a time crunch, and the service employees worked with me and helped make sure my car was ready when I needed it, even though they were busy. I was on a time crunch, and the service employees worked with me and helped make sure my car was ready when I needed it, even though they were busy. More
by colleen.kinsey
Employees Worked With
Lucas Sellers
