Lou Fusz Kia

Excellent service and quality job!!! Every issue was corrected on the first visit. They’re extremely friendly, courteous and thorough. Will begin bringing my second K and quality job!!! Every issue was corrected on the first visit. They’re extremely friendly, courteous and thorough. Will begin bringing my second Kia to this service center instead of the original dealership where it was purchased. More

Preventive Maintenance Work I trust the service department at Lou Fusz Kia. The service manager/Andy and the order writer/Zack explained what was needed after the mechanic inspe I trust the service department at Lou Fusz Kia. The service manager/Andy and the order writer/Zack explained what was needed after the mechanic inspected the car. More

convenient, cordial & competent service I scheduled a "road trip maintenance service" and a replacement for the logo for the front of my 2014 KIA Sportage. The replacement part was in hous I scheduled a "road trip maintenance service" and a replacement for the logo for the front of my 2014 KIA Sportage. The replacement part was in house as Nicci said it would be and the work I had requested was completed in time for me to go to work. The waiting area was clean and neat not as well stocked as usual but it was early in the morning. Zack was courteous and gave me the summary of the work to be completed and the cost. The work was accomplished as described and the cost was as anticipated. I am confident when I drive away that the the vehicle will perform reliably and the road trip will be a success. The excellent customer service center is the reason I would return to purchase another KIA down the road. More

Great Service I am always pretty impressed with my service, I only come here for my service issues. I am always treated with respect. The service is generally pre I am always pretty impressed with my service, I only come here for my service issues. I am always treated with respect. The service is generally pretty quick and I appreciate the level of detail they put into my vehicle. Zack Lentz and Nicci Pollard are top in my books. More

Great customer service The Service Department at Lou Fusz Kia is outstanding. They are respectful of your time, thorough in explanations and the work is done correctly the The Service Department at Lou Fusz Kia is outstanding. They are respectful of your time, thorough in explanations and the work is done correctly the first time. Plus, the waiting room area is large and comfortable with plenty of refreshments, reading material and charging stations. More

Good service at Collision Center I received good service at the collision center. The staff was attentive and helpful, and my car turned out beautifully. Parking is a challenge at t I received good service at the collision center. The staff was attentive and helpful, and my car turned out beautifully. Parking is a challenge at the Collision Center, but that was a minor inconvenience. More

Excellent The staff at Lou Fusz Kia is always very professional and nice. Never have I felt pressured to purchase more services. And the last time I was there I The staff at Lou Fusz Kia is always very professional and nice. Never have I felt pressured to purchase more services. And the last time I was there I talked to a couple of salesman about the new Telluride that has slowly been making it's way to the ground, and they answered all of my questions pleasantly and did not at all act like I was bothering them (even though they obviously knew I wasn't buying a new car right then). I have referred friends to them because of the just overall feeling of comfort you get at this location and my friend who bought a car there last spring says the same thing about them! More

Bodywork and paint looks great. One of several in the St. Louis area, this Fusz collision center was conveniently located for me. Competent, professional staff, and work was done sa One of several in the St. Louis area, this Fusz collision center was conveniently located for me. Competent, professional staff, and work was done satisfactorily. More

Perfect Everything is convenient to schedule my service on line. Everyone is friendly & the waiting area is nice. Awesome service staff all the way around! Everything is convenient to schedule my service on line. Everyone is friendly & the waiting area is nice. Awesome service staff all the way around! Fast service too! More

Unexpected Excellence I normally take care of our vehicle appointments as the service department world seems to a bias toward female customers. I was out of town and my wi I normally take care of our vehicle appointments as the service department world seems to a bias toward female customers. I was out of town and my wife took the car in for maintenance. She texted me "Extremely quick, very pleasant surprise." The staff was friendly and took her SUV in for the appointment immediately upon arrival and it was done in good time. Thank you Lou Fusz for making your service experience as great as the buying experience was for us. So far the performance of the vehicle and this dealership may have just won us as a customer for life. PS The experience was comfortable enough that she purchased floormats while there rather than ordering them online. Customer Service for the win. More