Lou Fusz Kia

Easy Breezy! Crystal was very helpful, professional, as well pleasant to navigate my purchase. The dealership was clean , nice cafe area too! Thank you! I look fo Crystal was very helpful, professional, as well pleasant to navigate my purchase. The dealership was clean , nice cafe area too! Thank you! I look forward to future purchases 😊 More

Good Products, Good People, Easy Purchase I was very happy with our sales professional, his sales manager and the finance manager. All conducted business in a professional manner that definite I was very happy with our sales professional, his sales manager and the finance manager. All conducted business in a professional manner that definitely addressed our needs. All were people of integrity. Yes, I would definitely recommend this dealership! More

Great people Very pleasant to deal with. Larry went above and beyond and I really appreciate it. Keep up the great work! I definitely recommend going to see Larry. Very pleasant to deal with. Larry went above and beyond and I really appreciate it. Keep up the great work! I definitely recommend going to see Larry. More

It was cool! Charlie was really cool,m! He was sooooo patient and understanding with me. I really enjoyed having him as my salesman, especially since it’s my first Charlie was really cool,m! He was sooooo patient and understanding with me. I really enjoyed having him as my salesman, especially since it’s my first time really buying a car! Oh and Joe in finance is so awesome ! Loved the team I worked with. More

Plesant Out of State Purchase We traveled 4 hours to purchase from this dealership. They were a USAA preferred dealer and did not disappoint. The sales representative, Jamel, was We traveled 4 hours to purchase from this dealership. They were a USAA preferred dealer and did not disappoint. The sales representative, Jamel, was courteous of our time and discussed all aspects of the sale prior to us leaving our home. The team (Jamel, Thomas P. and Joe) had the paper work prepared and the financing complete, tying up all loose ends before our arrival. We spend minimal time at the dealership before getting back on the road for a long round trip day. Two things we would note and it cost the dealership a star. First - the technicians automatically place a front bumper plate holder on the car and the dealership explained that this was due to Missouri's plate criteria. We requested that they clean it up and get it prepped for us as we don't need a front plate in our state however, they said they were unable to assist us and we would need to remove the plate holder on our own due to Missouri laws. Because of this we did not take off the plastic plate holder at the dealership. The sales team ensured us that there would be (2) to (4) holes maximum that we would need to deal with and that they should be pretty easy to order plugs to match online for $200 or less. Upon arriving home we removed the plate holder and there were NINE holes...NINE...very ugly and unsightly holes in our brand new $35K vehicle. I was incredibly disappointed as I chose the FWD Sportage SX model because of how pretty the front bumper made the car look. These holes were in no way "clean" or "easy" to deal with. They are bulging, distorting the plastic, and chipped the paint since the technicians didn't drill the hole first. They just put a screw directly into the bumper and over tightened. We are getting ready to spend $1K at the body shop to fix the holes, flatten the plastic, clean it up and get it repainted; all while we have less than 500 miles on the vehicle. Second - we were thrilled to go with KIA Motors Financing. However, we did not think to triple check the documents to ensure that the address and mailing address were correct. Something we just weren't thinking of in the excitement of the purchase. All the paperwork we provided to the dealership including our registration transfer documented these two addresses but none of the paperwork they prepared did so and now it is just a headache to try to call Kia Motors every three days while we wait for paperwork to get from the sales side to the finance side since the dealership said they could not help us once we realized this within 24 hours of purchase. So overall - we would buy from this dealer again IF they fixed the bumper before we arrive or adjusts the price accordingly for the body work that we would be incurring. Ultimately in the future of all dealer financing, we will make sure to triple check all paperwork to ensure that our addresses are documented. While yes, some may say this is totally our fault, ultimately we would expect folks to also assist in the details. More

Great service Always a great experience at Lou Fusz.Friendly people,and the job is done correctly and efficiently .I have another service coming soon I will be goin Always a great experience at Lou Fusz.Friendly people,and the job is done correctly and efficiently .I have another service coming soon I will be going back sometime soon More

Great service, right on time. As always, I greeted promptly (actually about ten minutes early) and I was in and out in just about an hour for an oil change, check-up, tire rotation As always, I greeted promptly (actually about ten minutes early) and I was in and out in just about an hour for an oil change, check-up, tire rotation and alignment. My service experience with Louis Fusz is the reason I very likely purchase another Kia from them. More

Well organized and efficient due to Kevin Derleth. KevinDerleth is the reason I return for service!!! Kevin’s work ethics and overall attitude is outstanding. Hopefully he is encouraged by the company KevinDerleth is the reason I return for service!!! Kevin’s work ethics and overall attitude is outstanding. Hopefully he is encouraged by the company and compensated in a business like manner! More

Superior service My engine needed to be replaced and they worked their magic and had it all done in a few weeks. Every time, they do a fantastic job, no matter what th My engine needed to be replaced and they worked their magic and had it all done in a few weeks. Every time, they do a fantastic job, no matter what the repair is. More

Best Service Center in St. Louis My job demands great customer service so, I really appreciate the awesome people at Lou Fusz KIA. They treat me and my family like we are their most i My job demands great customer service so, I really appreciate the awesome people at Lou Fusz KIA. They treat me and my family like we are their most important customer of the day. Whether its an oil change or buying a new car, they are always rock solid. More