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Lou Fusz Kia
St. Louis, MO
4,720 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,720 reviews
February 04, 2019
my experience was good service was quick but it took several attempts to make a appointment but when we did connect getting the time and day was available. so thank you service was quick but it took several attempts to make a appointment but when we did connect getting the time and day was available. so thank you More
by Bridjet
Verified Customer
February 04, 2019
Super Services I needed to get my car tags renewed because I was overdue and needed an emissions test. You fit me in that day. Polite, friendly, efficient, and I I needed to get my car tags renewed because I was overdue and needed an emissions test. You fit me in that day. Polite, friendly, efficient, and I love it that you vacuum my car. More
by PZCATS
Employees Worked With
Michael Feinstein, Kris Portnoy, Zack Lentz
February 04, 2019
My Soul was recently in for an oil change. I had my Kia Soul in last week for an oil change and brake fluid replacement. It was completed very quickly and efficiently. I always work with Zack L I had my Kia Soul in last week for an oil change and brake fluid replacement. It was completed very quickly and efficiently. I always work with Zack Lentz and he is great. We are very loyal to Lou Fusz Kia now and my husband recently purchased his Kia Sorrento from there. Great people!!! The service and the people keep us coming back!! More
by AMRUNNELS01
Employees Worked With
Zack Lentz
January 30, 2019
Timeframe Service department was very friendly although it must have been busy....I had an appointment early for an oil change and tire rotation and it took ove Service department was very friendly although it must have been busy....I had an appointment early for an oil change and tire rotation and it took over 3 hours. I can get this done cheaper and faster elsewhere. With that said this is the first time it has taken this long. More
by JOSTHEUN
Employees Worked With
Zack Lentz
January 30, 2019
Very efficient Satisfied with the professionalism of the service department and staff as a whole. Didn't have to wait a long time for my vehicle and the courtesy car Satisfied with the professionalism of the service department and staff as a whole. Didn't have to wait a long time for my vehicle and the courtesy car wash. More
by ARAMINTAYATES
January 30, 2019
First Kia - Great Experience Great buying experience! This is our first Kia. Appreciate the honesty, was accommodating to our schedule. We'll be back when we are ready to purchase Great buying experience! This is our first Kia. Appreciate the honesty, was accommodating to our schedule. We'll be back when we are ready to purchase another vehicle. More
by AIMEE4
Employees Worked With
Charlie Hunolt
January 28, 2019
Great service Always accommodating and honest. Willing to go the extra mile to make it work for me. I love this place and trust my car in their hands. Always accommodating and honest. Willing to go the extra mile to make it work for me. I love this place and trust my car in their hands. More
by colcar0311
Employees Worked With
I don’t remember
January 28, 2019
Great service I called at 7am with an issue I noticed the night before. I was getting ready to go out of town for the weekend and wanted to see if there was a major I called at 7am with an issue I noticed the night before. I was getting ready to go out of town for the weekend and wanted to see if there was a major problem or not. Called right when they opened and Kevin said they should definitely take a look at before I leave. My husband brought the car in and they got the car in right away. Turns out it was a major tire issue and they were able to get everything fixed while he waited. If I would have traveled that distance like it was could have ended very badly. Thanks for squeezing us in:) More
by howard_hannah
Employees Worked With
Zack Lentz, Kevin Derleth
January 28, 2019
New Lease - Another Optima We were very grateful for the friendliness and professionalism that we experienced from Crystal from the outset. Our lease was coming due on our curre We were very grateful for the friendliness and professionalism that we experienced from Crystal from the outset. Our lease was coming due on our current Optima, and Crystal walked us through some great options that allowed us to lease a new Optima. She also thoughtfully helped us manage the process of ending our existing lease as well. We very much appreciated the entire experience! More
by SSMALL2
Employees Worked With
Thomas Plager, Crystal Cody
January 25, 2019
replacement of engine LoU Fusz service technicians were able to check and work with Kia in order to have my engine replaced under warranty, Process was super easy and not LoU Fusz service technicians were able to check and work with Kia in order to have my engine replaced under warranty, Process was super easy and not painful to go thru. Thank you so much Lucas Sellers for your professional and courteous attention. More
by LYNALE3921
Employees Worked With
Nicci Pollard, Lucas Sellers
