Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Lou Fusz Kia
St. Louis, MO
4,383 Reviews
Kia automotive dealer located in the center of the St. Louis area
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,383 reviews
May 10, 2025
I was honestly very anxious about the whole new car buying experience. But Josh walked me through the process like a pro! I love my new Kia!! buying experience. But Josh walked me through the process like a pro! I love my new Kia!! More
by kew52
Verified CustomerEmployees Worked With
May 10, 2025
Lou Fusz Kia is an excellent place to buy a vehicle and get it serviced. Everyone is friendly and efficient. get it serviced. Everyone is friendly and efficient. More
by magellan1522
Employees Worked With
May 09, 2025
Things wee tense at first. I bought a preowned vehicle that took on water to the interior during rain. First time I tried to remedy that with service I was told I’d need to I bought a preowned vehicle that took on water to the interior during rain. First time I tried to remedy that with service I was told I’d need to pay $180 for a diagnostic. I was dismayed. After talking to Shane directly they seem to have remedied the problem. I am hopeful and grateful. Service operators are great by the way! More
by cdmaitz
Employees Worked With
Shane 5 stars as well as the service liaison with the customer keyboard! Fantastic!
May 09, 2025
It was great experience at Lou fuz Kia. Brian took a very good care. He thoroughly went through all the car features and demoed us. Brian took a very good care. He thoroughly went through all the car features and demoed us. More
by sangeeth.f49
May 06, 2025
The service department, specifically Jeffrey Turner was very professional with great communication along with an excellent level of service. very professional with great communication along with an excellent level of service. More
by luigivigna
Employees Worked With
Mike Feinstein, Jeffrey Turner
May 05, 2025
I paid $180 to diagnois issue with my vehicle but was told vehicle unsafe to drive due to brake issue; I did not bring my vehicle in for brakes; I brought it for diagnosis because it jerked and died out; told vehicle unsafe to drive due to brake issue; I did not bring my vehicle in for brakes; I brought it for diagnosis because it jerked and died out; I can appreciate the multipoint inspection but want to know why was I charged if shop felt vehicle unsafe to drive cause I am still having the issue I originally complained about!! Rip off More
by MSLILPAT8
Employees Worked With
Service Department
May 04, 2025
I had a wonderful experience. Met Mike Feinstein, great guy and the sales manager Shane early helpful in my salesman Brian was Fantastic! I’ll never buy a car anywhere else becau Met Mike Feinstein, great guy and the sales manager Shane early helpful in my salesman Brian was Fantastic! I’ll never buy a car anywhere else because of the Service Dept. is the best in town Brian, took his time to make sure I understood how to run the car and got all my needs met even the color. I love Kia,’s and the people who are there helping me! More
by mrsb3939
May 04, 2025
Steven went above and beyond with customer service and everyone else I interacted with was great too. This continues to be the only Kia dealer I’ll go to in STL. They’re the best! everyone else I interacted with was great too. This continues to be the only Kia dealer I’ll go to in STL. They’re the best! More
by lav1026
Employees Worked With
Steven in car service department- 5 stars
