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Lou Fusz Kia
St. Louis, MO
4,888 Reviews
Kia automotive dealer located in the center of the St. Louis area
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 4,888 reviews
September 23, 2026
Easy to schedule, friendly and fast service. Also, I enjoy the car wash and the coupons! Also, I enjoy the car wash and the coupons! More
by nidiamessias
Verified CustomerEmployees Worked With
September 23, 2026
The communication was great. They were reasonable and fair on terms and the selling process. Very little pushy sales tactics and respected the time involved for an efficient purc They were reasonable and fair on terms and the selling process. Very little pushy sales tactics and respected the time involved for an efficient purchase. More
by alexgyllstrom
September 21, 2026
The service department was great. Easy to sign up, got us in early & kept us informed. Nice waiting area. Much better experience than we had with our salesperson when we purchased th Easy to sign up, got us in early & kept us informed. Nice waiting area. Much better experience than we had with our salesperson when we purchased the car. More
by vmccfry
Employees Worked With
Don't remember his name
September 20, 2026
Usually service is decent here, but this past visit was a mess. We were not kept informed of the status of our car. We dropped it off Monday night, for our appt Tuesday. I left a message on status on Wednesd mess. We were not kept informed of the status of our car. We dropped it off Monday night, for our appt Tuesday. I left a message on status on Wednesday, did not hear back. Friday I called and talked to a manager who let me know what was wrong and how it was addressed. It was not the level of service I have had in the past and expected. More
by Kia Owner
Employees Worked With
I don’t know name
September 16, 2026
I wish I never bought my car from this place. The term 'Customer service' is an oxymoron to this dealership. One would think a salesman, who you bought the car from, would go over little things l The term 'Customer service' is an oxymoron to this dealership. One would think a salesman, who you bought the car from, would go over little things like, oh I don't know, explain the dash board. Perhaps a personal tutorial of often used advantages of options.... NOPE! How about a returned phone call... NOPE. AND THEN THE "CUSTOMER SERVICE". We had the car for 3 weeks and the air condition system died. It took over 2 1/2 weeks to get it fixed, WITH NO ONE GIVING UPDATES. More
by tony@flynnandassoc.com
