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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,557 Reviews
Call Service Center (314) 208-2444

2,557 Reviews of Lou Fusz Kia - Service Center

Sort by
August 25, 2022

Fast service and the problem as fixed as needed. Zack also addressed 2 open recalls on my vehicle. GREAT JOB! I would recommend the service center. More

by harleyridenfool
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Lentz
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Aug 26, 2022 -

Lou Fusz Kia responded

We are so grateful for your kind words. Thanks for sharing your review with us, and we look forward to seeing you in our store again!

August 25, 2022

Lou Fusz Kia has always been a great experience with every appointment I have had. They are quick and keep to their appointment times and always thorough and upfront in explaining any needed service and More

by Melody Cox
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandi Hertweck
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Aug 26, 2022 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 25, 2022

Andy always makes working with he and his team a pleasure. Everyone is always so helpful and kind. More

by RMLECKRONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

August 24, 2022

I have been a customer here for almost 15 years. They always take excellent care of my vehicles whether I purchased from them or not. Customer service is top notch. More

by BRANDON.S.ORTIZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sam Day
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 26, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

August 24, 2022

Excellent service. Thanks The technician was curious and professional. I will use this dealer for service again. More

by RANGVENK38
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service technician
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Aug 26, 2022 -

Lou Fusz Kia responded

Thank you for your kind words! We are happy to hear that your experience went well, and we look forward to giving you a top-notch experience when we see you again!

August 23, 2022

Everything that they did was the best. They got in fast and with great service out. More

by CARDS91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach Lentz
Report | Print
Aug 26, 2022 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review! We are happy to hear about your experience and we hope to see you again!

August 23, 2022

I think the staff is very friendly and if your vehicle doesn't need the work they tell you. More

by Sandy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 26, 2022 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!

August 22, 2022

I picked up a screw in my tire. They had me back on the road in no time! More

by crawelc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Berry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 26, 2022 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review! We are happy to hear about your experience and we hope to see you again!

August 20, 2022

Got right in and right out within an hour. Well done! If it’s not broke don’t fix it!!! Lou Fuse Kia service department gets a A+ from me! More

by chiodini64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zach
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Aug 22, 2022 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 20, 2022

No concern for the customer. Attitude was bad and not friendly. Service was poor. Sour people More

by pgcslc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service and service manager.
Report | Print
Aug 22, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along and we hope to see you again.

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