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Lou Fusz Kia - Service Center

St. Louis, MO

4.5
2,556 Reviews

2,556 Reviews of Lou Fusz Kia - Service Center

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August 09, 2022

the gas cover is not as it was originally. It is still somewhat puffed out. More

by lonniel0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Auto
Aug 12, 2022 -

Lou Fusz Kia responded

We would love to hear a little more about your issue. Thank you for bringing this to our attention and we hope to see you again.

August 07, 2022

We have been with this dealership for several years and we always received excellent service. More

by RMLECKRONE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Stumm, service manager
Aug 08, 2022 -

Lou Fusz Kia responded

Thank you for your kind words and loyalty to our store. We appreciate you and we hope to see you again.

August 05, 2022

My new dealer that I'm coming to last one went downhill very nice at this one like the drink station alot More

by ARTICCHILL24
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandi Hertweck
Aug 05, 2022 -

Lou Fusz Kia responded

Thank you for sharing your experience in our store. We are happy to give you the best experience possible and we hope to see you in our store again!

August 03, 2022

Fast and friendly service. Everything was taken care of and the car was clean when I got it back. More

by crawelc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Stumm
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Lou Fusz Kia responded

Thank you for your kind words about our store. We are happy to have you as our customer, and we look forward to seeing you in our store again in the future!

August 02, 2022

I had Great service, got me in and out quick and at a great price More

by ttbyrd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Laws
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Davenport
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

August 02, 2022

Always take great care of my Sorento and me. Super nice service techs. Use Lou Fusz service for everything. More

by Vickie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci
Aug 05, 2022 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

August 02, 2022

I showed up to have a front license plate bracket installed on my vehicle. I would give it 5 stars, but the service rep asked me if I had the bracket. I was confused and was like, no, that is why I More

by JOSTHEUN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Name was not noticed.
Aug 05, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again. Also, thank you for bringing this issue to our attention. We look forward to seeing you again!

August 02, 2022

It took an hour and a half for an oil change for which I had an appointment. More

by jmurray22
Recommend Dealer
Yes
Employees Worked With
Crystal Cody
Aug 05, 2022 -

Lou Fusz Kia responded

Thank you for taking the time to bring this to our attention. We will be passing your message along and we hope to see you again.

August 02, 2022

Had a service appointment for an oil change and a service order. The service advisor looked up the recall and ordered the parts. When parts arrived the Service advisor texted to let me know and to schedule a More

by hutbay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicci Pollard
Aug 05, 2022 -

Lou Fusz Kia responded

We appreciate you taking the time to leave us a review. We are happy to serve you in our store and we look forward to serving you again.

August 02, 2022

Excellent Service always satisfied with service. They are friendly and eager to assist with any concerns you may have. More

by berthamims
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin
Aug 05, 2022 -

Lou Fusz Kia responded

We appreciate you as our customer. Thank you for taking the time to leave us a review, and we hope to see you again!

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